Medical Receptionist

The main responsibility of the Receptionist is to greet and register patients upon entry into our clinics, to process patient documents and register them in our database system, and to ensure that patients receive the highest quality of services.

• Answer the telephones in a courteous and professional manner and respond to telephone inquiries
• Monitor the waiting room and assist patients with check-ins or check-outs and answer questions
• Registration and data entry of patient information and history
• Ensure the patient flow is moving in an efficient manner
• Receive and convey messages in writing, verbally, and electronically
• Interact with patients and their families in a compassionate manner
• Interact with clinicians, other health professionals and staff in a courteous and professional manner
• Maintain the confidentiality of all Personal Health Information as dictated by HIPAA laws
• Schedule appointments for patients
• Complete charge tickets and ensure receipt of moneys
• Fax, scan and file documents
• Prepare outgoing mail; sorts and distributes incoming mail
• Maintain office supply inventory
• Any other administrative duties as directed by Management
• Experience with the use of electronic medical record system or strong database management skills
• Proficiency with computers
• Ability to relate well to patients and staff
• Communication proficiency, excellent interpersonal skills
• Awareness of the needs of diverse multicultural populations
• Ability to multi-task, work in a fast paced environment, and be flexible enough to handle challenges
• Strong time management skills with the ability to work independently and as part of a team
• Basic math skills

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This is a full time position

No travel is required except for special occasions and for training purposes.