Case Manager

Alzheimer’s Community Care ("ACC") is a non‑profit organization that provides support and services to families, caregivers, and patients of Alzheimer’s disease and other conditions resulting in dementia.

The Case Manager is a professional who administers social work skills that contribute to the emotional well‑being and accessibility of supportive services for families, caregivers, or patients of Alzheimer’s disease and/or other conditions resulting in dementia. This position is responsible for assessing Alzheimer’s patients, caregivers, family members, or relatives regarding their emotional and physical health needs and existing or potential hazards due to the disease.

The Case Manager provides guidance, including emotional support for families and other supportive systems, and consults with, refers families to, and follows up with appropriate resources. This professional also interacts with the patient’s physician or other community agencies to reduce hazards, gives, arranges for, teaches, and/or supports the care of Alzheimer’s patients and caregivers in a crisis situation, acts as a resource for the community for crisis cases involving Alzheimer’s or related dementia patients, and participates in outreach, networking, and education in the community to increase community awareness of Alzheimer’s Community Care and its dementia‑specific services.

• Assess Alzheimer’s patients, caregivers, family members, or relatives regarding their emotional and physical health needs and existing or potential hazards due to the disease
• Provide guidance, including emotional support for families and other supportive systems
• Consult with, refer families to, and follow up with appropriate resources
• Interact with the patient’s physician or other community agencies to reduce hazards
• Give, arrange for, teach, and/or support the care of Alzheimer’s patients and caregivers in a crisis situation
• Act as a resource for the community for crisis cases involving Alzheimer’s or related dementia patients
• Participate in outreach, networking, and education in the community to increase community awareness of Alzheimer’s Community Care and its dementia‑specific services

• Bachelor’s degree in social work, psychology, or 4 years of related social service field
• A minimum of two years experience of direct case management experience in a long‑term care environment, either community‑based or residential
• A Master’s degree may be substituted in lieu of the minimum experience requirement

• Excellent verbal, written, and presentation skills
• The ability to prioritize work schedule to successfully meet established deadlines and goals
• Excellent time management skills
• Competent in Microsoft Office suite products (Word, Excel, Outlook, PowerPoint)
• Work independently and as part of a team
• Possesses knowledge and ability to provide comprehensive care management, including knowledge of the community and home health services, public health science, and the long‑term care continuum of community‑based, home, and institutional services
• Comfortable with public speaking and community teaching
• Must be able to enhance the image of the organization in person, by telephone, and in written communications