Ecommerce Lead

At Ceres Organics, our purpose is to bring healing to the earth and humankind. We live and breathe organics and endeavour to work with nature to nourish people and nurture the earth. We do this by collaborating with our partners and connecting communities, land, and life.

As leaders in the organic food space, we bring passion, integrity, and innovation to everything we do - and we’re growing our digital foodprint to match in a way that stays true to who we are.

We are seeking an experienced, curious, and commercially minded Ecommerce Expert to drive and evolve our online growth strategy.

You’ll own our promotional planning, site performance, and customer journey across both consumer and trade platforms, while actively identifying new opportunities for growth. This role blends hands‑on execution with strategic thinking and experimentation, supporting the Group Digital and Ecommerce Manager and working closely with marketing, product, operations, IT, and customer care.

This is a role for someone who enjoys getting into the detail, but is equally excited by shaping what comes next - using data, technology, and emerging tools to continuously improve the experience for our customers.

• Promotional Strategy & Execution:
  Develop and manage the ecommerce promotional calendar across key campaigns, product launches, and seasonal opportunities to drive traffic and conversions.
• Digital Channel Growth: Identify and pursue new growth opportunities across both direct ecommerce () and our Trade Portals to increase visibility and sales, while supporting scalable growth through the smarter use of automation and evolving digital capabilities.
• Site & UX Optimisation:
  Own site performance, content, and conversion funnel across our consumer and trade websites. Constantly test and improve site functionality, speed, navigation, and UX across desktop and mobile.
• Customer Experience & CRM:
  Manage and optimise the customer journey, including email marketing, segmentation, flows, and lifecycle communications. Collaborate on loyalty and retention strategies.
• Analytics & Reporting:
  Track KPIs across traffic, engagement, conversions, and revenue. Use insights to drive continuous improvement in campaign performance and user experience.
• Stakeholder
  
  Collaboration:
  
  
  Work closely with marketing, operations, IT, our care team, along with external partners to ensure alignment across promotions, stock availability, and brand voice.

• Proven experience in ecommerce management or digital marketing in a consumer brand environment. Experience in B2B ecommerce as well will be an advantage.
• Strong understanding of digital platforms, user experience, and performance marketing
• Confident using Shopify, Klaviyo (or similar CRM), Google Analytics, and Power Bi tools
• Strong analytical and problem-solving skills
• Excellent communication and project management skills
• A grounded, practical approach - curious, adaptable, and not afraid to roll up your sleeves
• A genuine interest in organic food, sustainability, and ethical business (without needing to be perfect)

• Be part of a purpose‑led brand committed to doing good for people and planet
• Hybrid working environment with a team that values well‑being
• The opportunity to shape and grow a meaningful digital ecosystem in a growing category
• Great discounts on our awesome products
• Free onsite parking

If you're passionate about growing conscious brands online and have the skills to match, we’d love to hear from you. Please apply ASAP. We will be reviewing applications as they come in so please apply sooner rather than later. Applications close 23 February.

Posted on 11 Feb 2026

Closes on 08 Mar 2026 23:55

Location(s) Mt Wellington

Expertise Marketing

Job level(s) Experienced 1-3 years, Experienced 4-6 years