Merchandiser, Retail

Overview Position Summary

The Golf Merchandise Manager is responsible for leading the Club's golf retail operation, enhancing the member experience while driving profitable revenue growth.

This role combines merchandise planning and autonomous buying within an approved budget, inventory and margin management, vendor relationships, visual merchandising, team leadership, and highly personalized member engagement. The Golf Merchandise Manager is expected to develop a detailed understanding of members' preferences, purchasing habits, sizes, brands, equipment interests, and individual needs, using those insights to improve product assortment and create proactive selling opportunities.

The ideal candidate is both analytical and highly relationship-oriented: a golf professional capable of managing a disciplined retail business while maintaining a visible sales-floor presence, credibly selling both hard goods and apparel, and serving as a trusted resource to members.

• 30% buying and vendor management
• 20% inventory and business management
• 35% sales floor presence, member interaction, and Golf Shop operations
• 15% displays and visual merchandising

The Golf Merchandise Manager is expected to maintain a visible, scheduled presence in the Golf Shop during peak member traffic periods, generally 3-4 hours per day.

The Wanderers Club is one of South Florida's premier family-oriented country clubs. Located in Palm Beach County, at the heart of North America's renowned equestrian community, the Club offers a unique blend of exceptional golf and equestrian lifestyles.

Our championship golf course, redesigned by Peter Jacobsen and Jim Hardy in 2007, supports a vibrant golf and social membership that enjoys approximately 18,000 rounds annually. The Club generates approximately $330,000 in annual Golf Shop merchandise sales and hosts a robust calendar of tournaments and member events throughout the year.

• PGA Professional or Associate preferred.
• 2+ years of experience in golf retail, merchandise buying, merchandising, private club operations, or a related environment preferred.
• Demonstrated ability to credibly sell and discuss both golf hard goods and apparel.
• Strong understanding of merchandise planning, inventory management, margin management, and retail analytics.
• Excellent interpersonal skills, with a natural ability to remember and act upon individual member preferences.
• Proven ability to interpret sales and inventory data and translate insights into purchasing decisions.
• Strong visual merchandising and presentation skills.
• Experience supervising, training, or coaching retail or Golf Shop staff preferred.
• Proficiency with retail management, point-of-sale, inventory, and member relationship systems.
• Strong awareness of current golf equipment, apparel, footwear, and lifestyle trends.

Success in this role requires the ability to combine strong golf credibility, retail instinct, financial discipline, and highly personalized member service. The Golf Merchandise Manager must operate with autonomy and sound judgment, proactively identify member needs, translate relationships and data into better buying decisions, and maintain disciplined follow-through across member requests, vendors, inventory, and team execution.

Performance will be evaluated using a balanced scorecard that may include:

• Merchandise sales and gross margin performance against plan
• Inventory turnover and aged inventory levels
• Markdown performance and inventory productivity
• Member request and special-order follow-through
• Quality and consistency of proactive member engagement
• Retail presentation and visual merchandising standards

Team performance, product knowledge, and service execution

• Maintain a visible and highly engaged presence in the Golf Shop during peak member traffic periods, generally 3-4 hours per day.
• Develop strong individual member relationships and detailed knowledge of preferences, sizes, brands, fits, colors, equipment interests, and purchasing patterns.
• Proactiv…