Retail Sales Supervisor, Sandro + Maje, Bloomingdale's Town Center

Retail Sales Supervisor, Sandro + Maje, Bloomingdale's Town Center

Location: Sandro + Maje Leased Concession Shops @ Bloomingdale's, Boca Town Center

About SMCP:

At SMCP, we embody the essence of Parisian elegance with our brands Sandro and Maje. We pursue accessible luxury, sustainability, and memorable client experiences. Operating in multiple countries, we value innovation, engagement, inclusivity, and responsible growth focused on both style and sustainability.

Why SMCP:

SMCP is a forward-thinking company delivering growth and internal mobility opportunities. Our culture fosters creativity, engagement, and meaningful career paths while blending timeless Parisian style with a contemporary edge.

To learn more about our global presence and values, visit our website at SMCP Global.

At SMCP, We Style Happiness at Work—Lead with Passion and Purpose!

Role Overview: As a Sales Supervisor, you’ll lead an outstanding client experience while mentoring your team to achieve excellence. Build meaningful relationships with clients, lead by example, and deliver authentic, personalized service. Style clients from head to toe and guide them through a memorable shopping experience.

Key Responsibilities:

Leadership & Team Development

• Lead by example, setting the standard for clienteling and customer service.
• Coach and mentor associates to enhance selling skills, service techniques, and product knowledge.
• Foster a high-performing, motivated team culture.

Client Experience & Sales

• Build strong client relationships through personalized service and follow-ups.
• Provide expert styling guidance to create an exceptional shopping experience.
• Achieve personal sales targets while driving overall team performance.

Store Operations & Presentation

• Maintain selling floor standards to ensure a visually appealing and organized store.
• Oversee product replenishment, keeping inventory aligned with demand.
• Handle customer concerns professionally, turning challenges into positive experiences.

Operational Excellence

• Support back-of-house processes, including cash handling and KPI tracking.
• Assist with opening/closing procedures to ensure smooth daily operations.
• Drive sales and KPI success by fostering a results-driven environment.

Qualifications & Who You Are:

• 1–2 years of sales or service experience, preferably with supervisory background.
• Passionate about fashion, with a keen eye for Parisian chic and luxury retail.
• A natural leader—confident, inspiring, and eager to mentor others.
• A strong communicator—friendly, outgoing, and persuasive.
• Social media savvy (a plus, but not required).
• Adaptable and flexible with scheduling to meet business needs.
• Ambitious and driven, with a desire to grow into an Assistant Store Manager role.
• Flexible availability, including evenings, weekends, and holidays, is required.

Benefits & Career Growth:

• Competitive base hourly pay, individual commissions, and sales incentives.
• 50% shopping discount and seasonal wardrobe offering.
• Cell phone contribution.
• Comprehensive health, dental, life insurance, disability coverage, employer-monitored 401(k), and paid time off (vacation, sick time, holidays).
• Paid parental leave and pet benefits.
• Employee Assistance Program (EAP) and MAVEN Family Planning resources.
• Retail Stylist Program and mentorship with professional development support.

Ready to apply? If you’re ready to lead with confidence and style, apply to join the SMCP Dream Team.