Permit Specialist - Community Development Job Wenatchee area,Washington USA,Administrative/Clerical

Salary: $69,151.56 - $80,051.64 Annually
Location : Wenatchee, WA
Job Type: Regular Full-Time (Non-Exempt)
Job Number:
Department: Community Development
Division: Admin
Opening Date: 06/04/2026
Closing Date: Continuous

Purpose
Initial Review Date: 5:00 P.M., Monday, June 29, 2026. To outline essential job duties, qualification requirements and working conditions for the position of Permit Specialist.

Essential Job Duties

Performs technical and administrative duties in support of the planning and building/fire divisions.
Provides excellent internal and external customer service by providing assistance throughout the development permit application process by answering basic inquiries and asking questions to discern project goals & requirements. Refers complex inquiries and issues to appropriate personnel.
Assists customers in creating and accessing account(s) in the City of Wenatchee Public Portal.
Serves as front counter walk-in reception. Answers telephones. Maintains positive relations with contractors, developers, architects, engineers, property owners and the general public.
Receives applications and performs simple preliminary plan review to ensure applications are complete. Routes applications, plans and supporting documents to appropriate personnel.
Accurately enters data into the permitting & plan review software system. Effectively tracks and reports on up-to-date information regarding status of permits throughout the approval process.
Creates, updates, files and maintains all records relating to permit files and inspections. Establishes and maintains an archive program for division records.
Schedules inspections, assists in preparation, provides status updates to customers and follows up with inspectors to ensure documentation completion. Ensures thorough file maintenance.
Processes approved permits, calculates fees, contacts customers for document pick up and collects fees. Prepares occupancy certificates.
Prepares brochures and forms for public information.
Compiles information and reports to assist with annual budget preparation.
Prepares, compiles and disseminates correspondence, reports or other documents.
Maintains current desk procedures and tasks to explain position responsibilities.
Creates, updates and implements process improvement procedures, tasks, workflows and systems.

Other job functions:

Assists with public records request related to all documents maintained at the Public Services Center, in coordination with the City Public Records Officer.
Provides basic utility and engineering permit information and directs non-basic questions to Public Works.
Provides notary services as needed.
Performs other duties as assigned.

Qualification Requirements

Associates degree. Bachelor's degree in a related field preferred.
Two (2) years of related office environment experience dealing with the public regarding building trades or planning codes and land use permitting. Municipal or county planning or engineering division experience in a permitting environment or a related field such as building construction administration preferred.
Bilingual, English and Spanish, language abilities desired.
Must become a certified WA Notary Public within six (6) months of hire and maintain throughout employment.
Must obtain an ICC Permit Technician certification within one (1) year of hire and maintain throughout employment.

Requires the knowledge of:

The field of assignment sufficient to perform thoroughly and accurately the full scope of responsibility as illustrated by example in this job description.
Principals, procedures and practices of excellent customer service and recordkeeping.
Basic building trades and planning codes.
Time management;
Mathematics;
English composition and grammar.
Safety and security hazards, precautions, standards, policies and procedures.
Computer operation and software including Microsoft Office suite of products and databases including GIS, Bluebeam, and Smart Gov or comparable permitting software preferred.
Building plans & specifications, planning review processes, and related construction documents and maps preferred.

Requires the ability to:

Consistently represent the City by maintaining a professional approach and demeanor in all activities. Foster a positive and productive work environment.
Provide excellent internal and external customer service and maintain positive public relations.
Be attentive to detail, maintain a high degree of accuracy, and communicate effectively in various digital formats.
Ensure confidentiality as required and sensitive information is handled appropriately.
Use tact, discretion, respect, persuasion, diplomacy and courtesy to gain cooperation of others and establish and maintain effective teams and professional relationships and rapport with the public, elected officials, management, employees and representatives of other entities.
Plan, organize, prioritize and coordinate work assignments. Work effectively in a multi-task environment with deadlines and constantly shifting priorities. Take…