Part-Time Bilingual Program Coordinator

• Serve as the local program representative and first point of contact for customers and visitors
• Provide customer support to customers, contractors, and visitors
• Coordinate project schedules, appointments, and communications for program staff and energy auditors
• Maintain program records, paperwork, correspondence, and data in Quick Base
• Process payments and perform data entry
• Support reporting and data quality efforts
• Support daily program operations and ensure compliance with program requirements
• Serve as a right hand to the Program Manager on customer-facing and administrative work
• Support a local income-qualified energy-efficiency program helping customers reduce high energy bills through no-cost home energy upgrades and education

• Fluent, professional-level bilingual communication skills in English and Spanish (required)
• Genuine experience with or connection to low-income communities
• Experience in customer service, administrative support, or program coordination
• Experience working with low-income programs, community service, or energy-efficiency programs
• Experience with Microsoft Office (Outlook, Word, Excel, and Teams)
• Comfort learning new databases/software quickly
• Strong organizational and multitasking skills
• Ability to communicate effectively with customers, contractors, and community partners
• Attention to detail and commitment to data accuracy
• Ability to work independently and collaboratively in a team environment
• Valid driver's license
• Reliable transportation
• Willingness to commute if needed for outreach or meetings
• Must meet applicable DOT qualification requirements and comply with transportation regulations, if applicable
• Applicants must be authorized to work in the country where the position is located without employer sponsorship or support
• Successful hires must pass pre-employment checks

Demonstrates strong bilingual communication skills in English and Spanish, with a focus on customer service and program coordination within low-income energy-efficiency initiatives. Proficient in maintaining program records and ensuring compliance with operational requirements.

• Bilingual Communication Skills
• Customer Service Experience
• Program Coordination
• Microsoft Office Proficiency
• Attention to Detail

• Data Entry
• Program Record Maintenance
• Compliance Support
• Energy-Efficiency Program Experience
• Administrative Support

• Strong Organizational Skills
• Multitasking Ability
• Effective Communication
• Team Collaboration
• Independence

• Valid Driver's License

• Low-Income Communities
• Community Service
• Energy-Efficiency Programs
• Data Quality
• Transportation Regulations

• Quick Base
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft Teams