Care Management Assistant
Listed on 2026-02-28
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Healthcare
Healthcare Nursing, Community Health
Salary Range
$18.91 - $29.59
OverviewLocated in the heart of Washington, we enjoy open skies, snow‑capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.
Employees of Confluence Health receive a wide range of benefits in addition to compensation.
- Medical, Dental & Vision Insurance
- Flexible Spending Accounts & Health Saving Accounts
- CH Wellness Program
- Paid Time Off
- Generous Retirement Plans
- Life Insurance
- Long‑Term Disability
- Gym Membership Discount
- Tuition Reimbursement
- Employee Assistance Program
- Adoption Assistance
- Shift Differential
For more information on our Benefits & Perks, !
SummaryUnder the direction of the Department Manager of Care Management and the immediate supervision of professional nursing and social work staff, assists with completing concrete tasks necessary to facilitate the smooth access of patients and families to agencies, transportation, and services within and beyond acute care. Ensures that all services are delivered in accordance with the mission statement and values of Confluence Health and Central Washington Hospital.
Position
Reports To:
Manager of Inpatient Care Management
- Contacts agencies (Home Health, Durable Medical Equipment, Outpatient Centers, etc) to make post discharge arrangements for patients.
- Faxes referral to facilities (Nursing Homes, Rehabilitation facilities, Skilled Nursing Facilities, etc) as requested by RN Case Manager, Social Worker, pt or MD, once patient has been choiced.
- Prints/copies sections of the chart to fax or send to accepting agencies/facilities to ensure continuation of patient’s treatment plan.
- Arranges transportation as directed by the RN Case Manager or Social Worker.
- Notifies RN Case Manager of any potential delays of moving the patient through the continuum.
- Maintains accurate, up‑to‑date documentation in the medical record and departmental records.
- Collaborates with RN Case Managers and other team members for optimal information throughout the continuum.
- Performs other related functions as assigned (whiteboard project, IMM Letter).
- Consistently enhances professional growth and development through participation in educational programs, in‑service meetings and workshops.
As part of Nurse – Social Worker Team
- Sets priorities and demonstrates strong sense of urgency when appropriate in order to complete assignments in a timely manner.
- Excellent interpersonal skills are necessary in order to develop and maintain relationships with payers and post acute care facilities, communicating confidential information, communicating policies and dealing with a variety of CWH personnel and outside customers.
- Assures seamless transitions for the patient/family across the continuum of care by assuring complete and accurate communication prior to discharge/transfer with the team.
- Demonstrations knowledge of resources available in our area. Utilizes these resources effectively in discharge preparations.
- Prioritizes patients effectively in order to achieve timely and appropriate patient dispositions. Documents discharge planning activities in the chart.
- Documents discharge planning activities in the chart.
- Coordinates completion of and transmits information to community agencies regarding transitional plan of care, i.e. home care, nursing home, other transfer/discharge destinations and services as directed.
- May assist RN Case Manager or Social Worker by offering choice of providers for DME, Home Health Agencies, or other resources as requested.
- Completes documentation of forms related to the discharge process; includes discharge disposition, Home Health Tracking sheets, actual destination in PM Conversation, IMM Letter, and Details of Transfer.
- Has…
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