Case Manager - Mobile Crisis Intervention

The Case Manager for Mobile Crisis Intervention provides case management, stabilization, and resolution services to individuals presenting with acute mental health distress and facilitates clinical continuity for emergency services and other various clinical services as needed. Immediate crisis services may be provided in the office or in a community based location, regardless of the program to which the individual is assigned.

Work Schedule:
Wednesday & Saturday swing shifts (10am-12am), Thursday overnight shift (7pm-9am)

Responsibilities:

• Provides case management and therapeutic services, including education, linkage and referrals to individuals who meet RSN access to care criteria.
• Assists with engagement in mental health services and provides assistance in securing Medicaid, if indicated.
• Staffs the Chelan Douglas Crisis Line during office hours.
• Completes progress notes and other required documentation within the required time frames.
• Supports implementation of the treatment plan focusing on client strengths and risk factors, including evidence based approaches
• Provides services to achieve the goals identified on the treatment plan
  • Crisis intervention
  • Assisting with applying for benefits
  • Assisting with activities of daily living and psychosocial support
  • Service coordination with other providers, including health care professionals and providing linkage to establish connections with other community resources.
  • Transportation to appointments or meetings with service providers
  • Obtaining housing or assisting with housing retention
• Establishes and maintains working relationships with community resources, coordinates consumer treatment with other providers, and initiates referrals to medical providers and other community resources as appropriate.
• Assists clients in linking with critical community and therapeutic based services to facilitate and sustain recovery
• Follows agency policies regarding confidentiality and other consumer rights.
• Participates in supervision and staff meetings, multi-disciplinary team meetings, group supervision and other meetings as required.
• Attends court hearings as indicated and testifies on behalf of individuals served if necessary.
• Support cases assigned to hospital liaison

Job Requirements: The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements: This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision and skill.

Non-Physical Requirements:

Education

• Associate's degree in behavioral science or related field required. Bachelor's degree preferred.

Experience

• 2 years of experience providing clinical treatment services
• 1 year of experience in the treatment of seriously disturbed children, adults, and their families

Licensure, Registration, Certification

• Agency Affiliated Counselor Registration with the WA Dept. of Health
• Valid Washington State driver's license and minimum required liability insurance for WA State
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider

Special Skills

• Knowledge and skills to work with chronically mentally ill population
• Knowledge of community resources
• Knowledge and experience working with older adults
• Bilingual English/Spanish preferred, but not required
• Strong family and individual clinical case management skills
• Possess and utilize effective verbal and written communication skills
• Ability to be self-motivated, work independently and as a team member
• Ability to represent the agency in a professional manner within the community
• Culturally competent in delivering services to individuals from distinct backgrounds
  Ability to use a computer and to write effectively
• Possesses ability to manage data
• Requires the ability to work flexible hours, including evenings and weekend as requested
• Requires extensive travel in the community
• Requires work in clients homes and other community locations
• Requires the ability to tolerate exposure to tobacco smoke, domestic animals, household pets and other conditions common to a variety of home environments
• Employment is conditional upon being cleared by criminal background check and fingerprinting when required

Work Schedule:
Option 1:
Sunday & Monday day shifts (7am-9pm), Wednesday overnight shift (7pm-9am)
Option 2:
Wednesday & Saturday day shifts (10am-12am), Thursday overnight shift (7pm-9am)
Wage Range: $23.32 - $28.62 per hour, depending on experience
Benefits:

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health…