Pharmacy Infusion Representative
Listed on 2026-03-10
-
Healthcare
Healthcare Administration
Salary Range
$19.47 - $31.07
OverviewLocated in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.
Employees of Confluence Health receive a wide range of benefits in addition to compensation.
- Medical, Dental & Vision Insurance
- Flexible Spending Accounts & Health Saving Accounts
- Paid Time Off
- Generous Retirement Plans
- Life Insurance
- Long-Term Disability
- Gym Membership Discount
- Tuition Reimbursement
- Employee Assistance Program
- Adoption Assistance
- Shift Differential
For more information on our Benefits & Perks, !
SummaryThe Home Infusion Representative is responsible for the care of enteral patient services through Confluence Health. Enteral patients range in age, from infant to adult. Enteral patients require coordination of all enteral supplies and equipment, including processing referrals, prior authorization, ordering product, facilitating supplies, shipping, follow-up, education and providing customer service. The Home Infusion Representative also participates in a multi-disciplinary team with Providers, RNs, Pharmacy and Dieticians to provide complete care.
The Home Infusion Representative also has knowledge of billing and completes paperwork and responds to inquiries from the Revenue Cycle to ensure proper billing. The Home Infusion Representative maintains appropriate department paperwork and communication.
Position
Reports To:
Pharmacy Manager
- Procures products via:
- Lawson on-line ordering system
- McKesson on-line ordering system
- Direct orders (ie., Abbott, Mickey, Bard, Moog, etc)
- Stocks inventory for related items coming into the department
- Restocks DME items to appropriate areas
- Organizes enteral orders for pick up and delivery
- Contact customers to confirm usage and payment
- Orders/refills enteral and DME products accurately and in a timely manner
- Tracks enteral/DME product invoices for appropriate billing to other hospital departments when items are not attributable to a customer
- Enters appropriate and complete demographic and admission information for each customer
- Obtains correct payor, diagnosis and item descriptions
- Obtains initial and ongoing insurance authorizations and benefits
- Documents initial and updated financial information clearly in the EMR
- Coordinates and communicates complex referrals to RNs, RPhs, and Dieticians in a proactive and timely manner
- Accurately maintains enteral census spreadsheet in a sortable format
- Tracks pumps and related equipment to eliminate loss; follows up on outstanding equipment issues
- Maintains adequate inventory levels of equipment
- Maintains cleanliness of stock
Organizes pump exchange during annual preventative maintenance period - Facilitates equipment maintenance with suppliers/manufacturers as needed
- Orders and maintains items associated with equipment use (ie., fanny packs, keys, etc)
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
QualificationsRequired:
- Washington State Pharmacy Assistant License
- Certification from American Association of Health Care…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).