Case Manager - Mobile Crisis Intervention

Case Manager - Mobile Crisis Intervention

life insurance, vision insurance, flexible benefit account, paid holidays, sick time, long term disability, 403(b)

United States, Washington, Wenatchee

May 23, 2026

The Case Manager for Mobile Crisis Intervention provides case management, stabilization and resolution services to individuals presenting with acute mental health distress/disturbance and facilitates clinical continuity for emergency services and other various clinical services, as needed. Immediate crisis services may be provided in the office or in a community based location, regardless of the program to which the individual is assigned.

Wednesday & Saturday swing shifts (10am-12am), Thursday overnight shift (7pm-9am)

• Assists with engagement in mental health services and provides assistance in securing Medicaid, if indicated.
• Provides case management and therapeutic services, including education, and referrals to individuals who meet RSN access to care criteria.
• Staffs the Chelan Douglas Crisis Line during office hours.
• Completes progress notes and other required documentation within the required time frames.
• Supports implementation of the treatment plan focusing on client strengths and risk factors
• Provides services to achieve the goals identified on the treatment plan
  • Crisis intervention
  • Assisting with applying for benefits
  • Assisting with activities of daily living and psychosocial support
  • Service coordination with other providers, including health care professionals, and establishing connections with other community resources
  • Transportation to appointments or meetings with service providers
  • Obtaining housing or assisting with housing retention
• Establishes and maintains working relationships with community resources, coordinates consumer treatment with other providers, and initiates referrals to medical providers and other community resources as appropriate
• Assists clients in linking with critical community and therapeutic based services to facilitate and sustain recovery
• Attends psychiatric or medical appointments with clients as indicated
• Follows agency policies regarding confidentiality and other consumer rights
• Participates in supervision and staff meetings, multi-disciplinary team meetings, group supervision and other meetings as required.
• Attends court hearings as indicated and testifies on behalf of individuals served if necessary.
• Support cases assigned to hospital liaison

The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet or more of the physical requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

This position normally requires that physical demands of standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision and skill.

• Bachelor's degree in behavioral science or a related field, preferred OR
• Associate's degree in behavioral science + 2 years of related work experience
• Experience in direct clinical treatment service, preferred

• Knowledge and skills to work with chronically mentally ill population
• Knowledge of community resources
• Knowledge and experience working with older adults
• Bilingual English/Spanish preferred, but not required
• Strong family and individual clinical case management skills
• Possess and utilize effective verbal and written communication skills
• Ability to be self-motivated, work independently and as a team member
• Ability to represent the agency in a professional manner within the community
• Culturally competent in delivering services to individuals from distinct backgrounds
• Ability to use a computer and to write effectively
• Requires the ability to work flexible hours, including evenings and weekends as requested
• Require…