Rental Shop Lead

Rental Shop Lead

Job Description Group/Class:
Group III, IV/Hourly, Non-Exempt

Reports to:

Rental Manager Pay Range: $18-$20/hr Status:
Seasonal Part Time/Full Time CENTRAL

PURPOSE:

To enrich the lives of our community by providing joy and freedom through exploration CORE VALUES:
Seek first to help
- Dedicated to results
- Optimism in action
- Solution seekers

JOB SUMMARY:

Rent ski & snowboard equipment to customers, supervise employees when manager is not present, solve various guest issues, and diagnose repairs to guest/rental equipmentESSENTIAL JOB RESPONSIBILITIES/DUTIES/TASKS:

Issue rental equipment accurately and efficiently

Clean and adjust rental equipment

Operate the point of sale system for all sales functions

Follow opening and closing procedures for the department as a whole

Communicate with guests

Ensure the guest experience is consistent with Mission Ridge standards

Assist staff members with their assigned tasks as needed

Assist manager with supply & inventory management

Perform maintenance and repair work on rental equipment

Ability to perform at least some tuning and repair work on guest equipment

Other duties as assigned

SKILLS REQUIRED:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent customer service

Ability to work in an often fast-paced environment while maintaining a professional demeanor

Ability to address and solve problems according to Mission Ridge core values

Ability to diagnose and repair guest/rental equipment

Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs EDUCATION/

EXPERIENCE:

High school diploma or general education degree (GED); one to three months related experience and/or training; or equivalent combination of education and experience.

Employee must obtain a current ski binding certifications(provided by employer)

PHYSICAL REQUIREMENTS:

Seeing: REGULARLY (67-100%)-Must be able to read reports and use the computer

Hearing: REGULARLY (67-100%)-Must be able to hear well. Guest service communication and employee communication is essential.

Standing/Walking: REGULARLY (67-100%)-Consistent standing and walking while in operation.

Climbing/Stooping/Kneeling: REGULARLY (67-100%)-The position requires the ability to stand, walk, climb, balance, kneel, stoop, and crouch for extended periods.

Lifting/Pulling/Pushing: REGULARLY (67-100%)-Lift up to 25lbsFingering/Grasping/Feeling: REGULARLY (67-100%)-Must be able to write, type, and use touchscreens and phones

Note:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skill required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.