Training Aide

Training Team Member

Join Link Transit's innovative Training Team!

Our team is passionate about creating engaging learning experiences and believe training should be effective, interactive, and even fun! We're looking for someone who is motivated, self-sufficient, organized, detail-oriented, and committed to continuous improvement.

The ideal candidate is creative in solving problems, enjoys finding new ways to educate and inspire others, leads by example, and is a positive coach who encourages others to succeed while fostering a culture of safety, professionalism, and exceptional customer service. Must have held a valid Class B Commercial Driver License (CDL), or higher, with a passenger endorsement for at least two (2) years.

30.38 - $37.94 (hiring range $30.38 - $31.92)

This is a safety-sensitive position and is subject to DOT drug and alcohol testing including marijuana. Link is an EOE and has a Drug/Tobacco/Marijuana Free workplace policy. For more information on Link's EEO policy go to

Supervise and evaluate the performance of assigned personnel (Coach Operator trainees and other preparing to obtain their CDL); indirectly supervises Coach Operator trainees; assist the Trainer with new employee orientation and on-board training; assist in conducting defensive driving, refresher and other training.

Responsible for appraising work performance of assigned employees, coaching employees; addressing complaints and resolving problems.

Assure that Link standards of safety, courtesy and reliability are met by daily monitoring of trainee staff for adherence to Link policy, rules and regulations.

Prepare and maintain periodic records and reports related to training and other information; maintain confidentiality of information as appropriate. Assist Trainer with data entry and maintenance of Track-It software program.

Monitor consistency of Coach Operator Trainee performance and adherence to agency policies; work with trainer to formulate recommendations for refresher training.

Assist with the development and maintenance of appropriate and consistent trainee evaluation and ride check system. Assist Trainer to ensure consistent supervision and ride checks regularly occur.

Assist Trainer with local, regional, state and national Roadeo organization.

Assist Trainer and Safety Officer with production of materials on the Internal Communication Network (ICN).

Assist Trainer with creation and delivery of materials during Quarterly Coach Operator meetings.

Work with Trainer, Operations Supervisors and Scheduler to arrange trainee schedules including drive time with senior Coach Operators.

Other duties

Each employee has an impact on safety in the workplace and it is the responsibility of all employees to share this commitment and to support Link Transit's efforts to provide a safe and healthful workplace.

Education and Experience:

High school diploma or GED required. Course work in training or coaching, supervision or related field preferred. Must have held a valid Class B Commercial Driver License (CDL), or higher, with a passenger endorsement for at least two (2) years.

Knowledge of:

• Standard transit and paratransit operating practices and procedures.
• Safety rules and procedures required in the transportation of guests.
• Bus routes, schedules, street and locations within the agency's service area.
• Principles and practices of training and supervision.
• Map reading techniques.
• Oral and written communication skills.
• Computer generated teaching applications such as Power Point.
• Interpersonal and guest relations skills.
• Dispatching and scheduling functions in a public transit agency including knowledge of automated demand response and fixed route CAD/AVL scheduling, reservation and dispatch system.
• Preparation and maintenance of records and reports.

Ability to:

• Work a flexible schedule, including weekends, early mornings, and evenings as needed.
• Demonstrate self-motivation, initiative, and ambition while working independently.
• Think creatively and apply strong problem-solving skills to develop engaging and inspiring educational experiences.
• Maintain a high level of organization with exceptional attention to detail.
• Set work priorities and direct, guide, motivate and evaluate the work of personnel.
• Safely operate service vehicles.
• Conduct on-board and classroom instruction in a variety of safety and vehicle operation topics.
• Work patiently with and demonstrate sensitivity to persons with disabilities and senior citizens.
• Resolve customer complaints courteously and tactfully.
• Communicate effectively both orally and in writing.
• Maintain accurate records and reports.
• Establish and maintain cooperative and effective working relationships with others.
• Conduct effective time checks and check-rides.

Other requirements:

Must possess and maintain a Washington State driver's Class B Commercial Driver's License with appropriate endorsements, and good driving record throughout employment.

Working conditions:

Duties are…