Parking Manager

Job Details:

Job Location:

Mission Ridge Ski & Board Resort
- Wenatchee, WA, Position Type:
Seasonal, Salary Range: $18.00 - $25.00

Hourly, Job Category:
Base Services, Class/Group:
Hourly/Non-Exempt, Group II,

Reports to:

Base Operations Director, Pay Range: $18.00-$25.00/hour, Supervises:
Parking crew and Shuttle drivers, Status:
Winter Seasonal, Full-Time

To enrich the lives of our community by providing joy and freedom through exploration

Seek first to help
- Dedicated to results
- Optimism in action
- Solution seekers

The Parking Manager plays a critical role in creating a positive first impression for guests and ensuring the smooth operation of daily resort and offsite parking logistics. This position is highly visible and guest-facing, requiring individuals who are self-motivated, punctual, well-organized, and equipped with strong people and problem-solving skills.

• Hiring:
  Interview, hire, train and supervise all parking and shuttle staff.
• Scheduling:
  Maintain staff schedules to meet operational demands, while ensuring a high level of guest service.
• Budget Management:
  Develop and adjust departmental budgets to meet operational needs.
• Grounds & Housekeeping:
  Garbage collection, recycling, building and grounds snow removal, and general housekeeping.
• Snow Management:
  Shovel snow and operate snow blowers and sanders as conditions require.
• Parking Lot Setup:
  Ensure parking crew sets up cones and sand parking areas daily based on conditions.
• Traffic Flow Management:
  Safely maximize parking lot capacity, especially on peak days, and direct vehicles to designated areas.
• Guest Assistance:
  Help guests with minor vehicle issues, locked vehicles, dead batteries, loading/unloading gear, and navigating the parking area.
• Loading Zone Safety:
  Maintain safe and accessible loading/unloading zones at all times.
• Safety Oversight:
  Monitor and mitigate hazards or risks that affect guest or employee safety.
• Guest Interaction:
  Greet and host guests as they arrive, offering assistance and directions.
• Bus Coordination:
  Assist with the loading and unloading of LINK buses, school buses, and charter buses.
• Cold Weather Gear:
  Must wear appropriate clothing for cold weather; a uniform jacket is provided by Mission Ridge.

• Licensing:
  Must possess a valid and insurable Washington State Driver's License. (CDL recommended)
• Plowing:
  Heavy equipment knowledge preferred.
• Public Interaction:
  Must enjoy working with the public and have excellent interpersonal skills.
• Friendly and Professional Demeanor: A positive attitude and clear communication are required when working with guests and staff.
• Teamwork and Flexibility:
  Willingness to take direction and assist with other duties as needed during peak periods.
• Problem-Solving:
  Ability to think quickly and assist guests with unexpected issues or requests.

No formal education is required for this role. Candidates must be at least 21 years old and able to perform physical outdoor tasks in various weather conditions. A valid driver's license is required and candidates must be eligible to be insured if operating company vehicles. Previous experience in heavy equipment use, customer service, traffic control, or similar outdoor operational roles is beneficial but not required.

Assign each category:
Rarely (0–12%), Occasionally (12–33%), Frequently (34–66%), Regularly (67–100%)

• Seeing:
  Regularly
• -Must be able to read reports and use computer
• Hearing:
  Regularly
• -Must be able to hear well enough to communicate with coworkers.
• Standing/Walking:
  Regularly
• -Consistent and constant standing and walking while in operation.
• Climbing/Stooping/Kneeling:
  Regularly
• -Th…