Senior Technical Program Manager

Job Description

Oracle Analytics sits at the intersection of enterprise data, cloud platforms, and applied AI. This role is for someone who wants to work at that intersection, helping customers understand and use Oracle AI Data Platform (AIDP), Fusion Data Intelligence (FDI), Oracle Analytics Cloud (OAC), Oracle Cloud Infrastructure (OCI), and related AI integrations in practical business workflows.

You’ll join the Service Excellence team within Oracle Analytics and help create technical education that helps customers and field teams implement Oracle’s analytics, data platform, and AI capabilities. This is a hands-on technical enablement role: you will learn product capabilities, build practical examples, teach customers, and work closely with product and technical experts.

• You will work near the forefront of analytics, data platforms, and applied AI.

• You will get hands-on with Oracle’s analytics, data platform, and cloud technologies, then turn what you learn into practical education for customers, partners, and field teams.

• You will build real enablement assets—demos, labs, videos, blogs, tutorials, and workshops that help people apply technology to real business and data challenges.

• You will collaborate with product managers, product marketing, user assistance/documentation teams, instructional designers, internal consulting specialists, and technical SMEs.

• Create and maintain technical enablement for customers, field teams, and implementation partners, translating product capabilities into clear, actionable education.

• Build practical demos, instructional scenarios, technical labs, demo scripts, exercises, written tutorials, blogs, and supporting materials.

• Deliver technical training to customers in live online sessions and in-person workshops; handle audience questions with accuracy, clarity, and appropriate follow-up.

• Record concise explainer and tutorial videos for on-demand education.

• Partner with product, documentation, instructional design, production, product marketing, internal consulting, and SME teams to plan, review, and publish enablement content.

• Manage assigned work streams with clear plans, milestones, dependencies, risks, owners, status updates, and follow-through appropriate for an IC3 Technical Program Manager.

• Represent enablement needs to product and technical teams where documentation, demos, environments, or product clarity affect customer learning.

The successful candidate should understand how customers are applying AI capabilities—including chat-based interfaces, coding assistants, workflow automation, agents, and AI-assisted analytics to solve business problems. They should be comfortable using AI tools to improve their own productivity and able to translate emerging AI, data platform, and analytics capabilities into practical education for customers and implementers.

The best candidate will be technically curious, customer-aware, detail-oriented, and interested in growing a career in Oracle Cloud, analytics, data platform, AI, and technical enablement.

• Strong technical fundamentals and the ability to learn new technologies quickly.

• Experience teaching or explaining technology to professional audiences through live instruction, written content, demonstrations, labs, or videos.

• Excellent professional written and verbal English communication skills, including the ability to create and deliver clear technical education to global audiences.

• Working understanding of AI fundamentals, including models, prompts, agents, automation patterns, and responsible AI practices.

• Working knowledge of analytics and data platform concepts, including data warehousing, semantic modeling, dashboards,…