Entry Level Cancellations Clerk

Career Opportunities with Payne Auto Group

A great place to work.

Careers At Payne Auto Group

Current job opportunities are posted here as they become available.

We are looking for an Entry Level Cancellations Clerk to join our team with a primary focus on processing cancellations and managing accounting calls. The ideal candidate will excel in accurately documenting cancellations, completing the cancellation process efficiently, and responding to accounting-related inquiries over the phone.

• High school diploma or equivalent.
• Strong attention to detail.
• Excellent communication skills, both written and verbal.
• Basic computer proficiency.
• Ability to work in a fast-paced environment.
• Prior experience in a clerical or administrative role is a plus.

• Process cancellation requests accurately and in a timely manner.
• Handle accounting calls, respond to inquiries, and provide assistance as needed.
• Verify necessary information for both cancellations and accounting queries.
• Communicate with customers to confirm cancellation details, reasons, and address accounting concerns.
• Update cancellation and accounting records in the system promptly.
• Assist in resolving any issues related to cancellations or accounting matters.
• Collaborate with team members to ensure seamless cancellation and accounting processes.
• Maintain the confidentiality of customer information while addressing accounting calls and cancellations.