Part Time Teller

Primary Objective Of Position

Perform transactional duties to serve members by receiving or paying out funds with the highest of accuracy. Maintain accurate transactional records. Provide cash receipt, account, and payment services in accordance with credit union policies and procedures. Cross‑sell and promote credit union products and services.

• Maintain excellence in delivering member service and exceeding the credit union and department service standards; greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate and efficient member transactions.
• Provide account services to members by receiving deposits and loan payments; cashing checks; withdrawals; pays out money after verification of signatures and member balances, records night, and mail deposits; sell cashier's checks and money orders.
• Verify amounts, examine share drafts/checks for proper endorsement, and ensure accuracy when entering deposits into computer records.
• Cash share drafts/checks and process withdrawals; redeem savings bonds. Accept check copy request and check order request from members.
• Process all member requests, e.g., wire transfers, address changes, stop payment, or cash advances.
• Maintain an up‑to‑date and comprehensive knowledge of all credit union products and services that are handled or promoted by tellers.
• Promote credit union services such as electronic services, debit and credit cards, money orders and safe deposit boxes.
• Cross‑sell credit union products by answering inquiries; informing customers of new services and product promotions; ascertaining member’s needs; directing members to a branch representative.
• Balance cash drawer at the end of the shift and compare totaled amounts to computer‑generated balance sheet. Research and resolve discrepancies. Report any discrepancy to the supervisor, as necessary.
• Scan daily work and perform such other teller functions that might be needed from time to time and assist others to complete tasks and work assignments.
• Ensure that the teller station is properly stocked with forms, supplies, brochures, etc.
• Serve in a dual control role when needed.
• Maintain accurate data entry in regard to member records, maintenance, and transactions; have the ability to find and correct errors.
• Adhere to security, internal control procedures, policies, mandatory training, compliance, product, and credit union training.
• Maintain an up‑to‑date and comprehensive knowledge of all related policies, procedures, and rules and regulations, including robbery procedures.
• Demonstrate an understanding of and follow the requirements of all regulatory compliance, including but not limited to the Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and Member Due Diligence (MDD) as it specifically relates to their job functions.
• Complete BSA/AML compliance training annually.
• All other duties as assigned.

• Supervise Approximately:
  None
• Reports To:
  
  Branch Manager or Teller Manager where applicable.
• Frequent contact face‑to‑face or by telephone with members and some contact with other departments.

• High school Diploma/GED is required.

• Requires communication, mathematical and general business knowledge or equivalent to satisfactorily perform the job duties.
• Six (6) months of cash handling or cross‑selling experience is preferred.
• Most important to this position are accuracy, speed, customer relations, judgment, reliability, and ability to engage in relationship building, a highly positive, service‑oriented attitude.

• Position involves wrist/hand manipulation; restriction to workstation for extended periods of time; ability to lift up to 50 lbs.; ability to bend, stoop and reach overhead.
• Vision abilities required: close vision for frequent viewing of computer monitor and review of documents.
• May be required to stand for extended periods of time.
• Communication abilities required: clarity in speech and hearing for effective staff/member interaction.
• Position may require travel to alternate…