Assistant Manager - Texas First Rentals

Assistant Manager
- Texas First Rentals

Department: Texas First Rentals (TFR)

Employment Type: Full Time

Location: TFR
- Weslaco

Job Summary:

Assists with the direction of all activities of a single Branch location. This includes performing all daily tasks needed to ensure a safety-first culture, expenses are controlled, and a high standard of operational excellence is routinely achieved. Additionally, this role with manage the Branch in the absence of the Branch Manager.

The incumbent in this position is expected to model the following practices on a daily basis:

• Demonstrate alignment with the company's mission and core business values;
• Collaborate with key internal/external resources;
• Participate in ongoing self-development.

• Develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Supports the successful management of branch operations and personnel
• Assesses daily the need for purchasing equipment through feedback from salesman, CSRs customer feedback, vendor representatives and marketing department product managers
• Assesses and modifies (if needed) weekly sales plans and ensure that they are carried out appropriately
• Ensures on-going compliance with all statutory DOT and safety requirements
• Perform dispatching duties (if needed) Inspect Profit Center yard daily
• Ensures OSRs and CSRs are aware of slow-moving equipment.
• Maintains an open line of communication with the Service Manager, making them aware of all equipment not available for rent
• Oversees team goals, making sure they are met/exceeded, and compliance of company standards are kept through daily management
• Assists with equipment demonstrations and technical support
• Fosters a customer-focused approach to sales and service while ensuring the Branch Yard, facility and staff are professional and presentable
• Ensures accurate financial reporting and budget preparation as well as various reporting, including, but not limited to: daily contract reports/AP on hold/accrual reports/asset disposal report
• Driven and results oriented; business development and KPIs to meet corporate targets
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

• Strong technical aptitude and understanding of construction equipment and rental industry
• Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Proficiency in MS Office, with an emphasis in Excel and Outlook, and the use of computer applications
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Great attention to detail and solid organizational skills
• Excellent oral and written communication skills
• Exceptional organizational, time management, and multi-tasking skills
• Ability to work with all levels of personnel within the organization and customer operations
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• Ability to understand the implications of new information for both current and future problem-solving and decision-making
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately
• Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables
• Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness
• Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations
• Ability to listen to and understand information and ideas presented through spoken words and sentences

• Education and Experience: Bachelor's Degree or equivalent work-related experience required
• Five to eight years of work-related skill, knowledge, or experience required
• Three to five years of retail or store management experience preferred
• Valid driver’s license
• Supervisory Responsibilities: This position provides support and oversight for the Manager in Training which may include guidance and direction of other employees as it relates to a specific project or deliverables. Responsibilities include, but are not limited to training employees; planning, assigning, and directing work; coaching and development; addressing complaints and resolving problems.
• Travel: Up to 30% travel
• Physical Requirements:
  • This position involves…