Payne Dealer Group Sales BD Agent

Job Summary

The BDC Reps are responsible for answering inbound calls setting appointments responding to internet inquiries and making outbound calls The BDC Rep will utilize our CRM and the internet to respond to inquiries update customer records and closely track customer activity

• Answer incoming calls & respond to internet inquiries with courtesy accuracy and professionalism
• Follow up with existing and potential customers to generate appointments
• Reschedule no show customers
• Make appointments for Sales
• Promptly and accurately enter all customer inquiry data into the Customer Relationship Management CRM
• Compile all necessary reports forms and other documentation on a timely basis
• Work in conjunction with the Sales Department consultants and managers
• Exhibit ethical behavior provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
• Perform other job related duties as assigned

Schedule Expected Hours Minimum 40 hoursweek

Job Type Full time

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Vision insurance

• High school or equivalent Required

• Business development 1 year Required
• Customer service 1 year Required
• Dealership 1 year Required

• Spanish Required

In person