Safety & Fraud Analyst

TITLE: Safety & Fraud Analyst

LOCATION: Onsite, Weslaco, TX (position is not remote)

TRAVEL: Minimal (up to 25%)

The Safety & Fraud Analyst will work closely with the Director, Sponsor Services management team, the U.S. Department of Health & Human Services (HHS), Office of Refugee Resettlement’s (ORR) Unaccompanied Children Program, and other clients to review and analyze documents, data and information pertinent to detect potential fraud. The role involves analyzing patterns and trends, evaluating statistical information, and providing program continuity and decision support to stakeholders.

• Identify, monitor, process, and track potential fraud cases and evaluate similarities and disparities in data to identify indicators of potential fraud and provide information on trends, patterns, and anomalies.
• Conduct reviews of potential fraud cases; analyze behavioral patterns and other relevant data to determine potential fraud.
• Use investigative techniques, including interviews with sponsors, to verify information and gather additional context.
• Apply behavioral analytics to identify suspicious patterns, trends, or anomalies that may indicate fraudulent activity.
• Track and maintain flagged case files in accordance with client policies and procedures.
• Proactively de-conflict to eliminate duplication of information during the sponsor identification process where individuals may use multiple names, addresses and locations.
• Collaborate with stakeholders to provide insight for fraud detection algorithms and improve case identification.
• Communicate pertinent information and report significant potential fraud cases to stakeholders.
• Recommend cases for escalation based on the severity of the fraud risk and work with ORR Program stakeholders to determine appropriate interventions for high risk cases.
• Coordinate with the Sponsor Services team to ensure fraud prevention efforts are aligned and effectively executed.
• Work closely with the Director, supervisors, and the Sponsor Services team to share insights, discuss trends, and ensure a unified approach to fraud prevention.
• Provide regular reports on case statuses, trends, and key findings to directors and senior managers, including objective intelligence products such as visual briefs, in‑depth assessments, quantitative and pattern analysis, and reports generated from databases and systems.
• Foster coordination, collaboration, and communication among TPG and stakeholders, addressing issues with directors and supervisors.
• Brief appropriate personnel on patterns, trends, and leads developed through analysis to further investigations and communicate concerns to relevant stakeholders.
• Assist in the development and implementation of safety and fraud policies and procedures.
• Ensure adherence to company and client policies and procedures.

• Bachelor’s Degree in Intelligence Analysis, Criminal Justice, Criminal Psychology, or any behavioral science (or equivalent experience). In lieu of a bachelor’s degree, a minimum of seven (7) years of confirmed relevant experience is required.
• At least two (2) years of experience conducting fraud investigations,  document vetting, using behavioral analytics and investigative techniques to identify fraudulent or nefarious activity, and/or experience with fraud detection software, databases and case review processes.
• Master’s degree in a relevant field (preferred).
• Bilingual in English and Spanish.
• Strong research, analytical, organizational, technological, and problem‑solving skills.
• Excellent oral and written communication.
• Data analysis experience (preferably in law enforcement).
• Experience independently accessing, extracting, correlating, interpreting, and disseminating information, instructions, guidelines, and regulations during crisis/non‑crisis situations.
• ORR experience (preferred).
• Aptitude for cross‑functional work with TPG personnel and social services agencies under high pressure and fast‑paced environments.
• Proven experience and comfort operating technology and learning new software quickly to complete required data entry tasks.
• Ability to work independently in the field while maintaining…