Recon Assistant

Job Title:

Recon Assistant

Location:

Jacob’s Mitsubishi

The Recon Assistant plays a critical role in ensuring vehicles move efficiently, accurately, and on schedule through the Rapid Recon process. This position supports the full reconditioning life cycle—from trade evaluation through front‑line readiness—while maintaining quality standards, documentation accuracy, and workflow integrity.

Ensure all vehicles progress efficiently through assigned Rapid Recon stages, maintain accuracy of records and vehicle condition, and support coordination between Service, Recon, and Sales teams to deliver front‑line ready inventory.

• Rapid Recon Stage Management – The Recon Assistant is directly responsible for monitoring, updating, and executing tasks within assigned Rapid Recon stages.
• Stage 3 – Trade Hold
  • Review incoming trade vehicles placed in Trade Hold.
  • Confirm VIN accuracy, keys, documentation, and vehicle condition.
  • Ensure all removed parts (plates, brackets, accessories, personal items) are handled and stored appropriately.
  • Confirm accessories, plates, and badges are accounted for and scheduled for re‑installation.
  • Ensure units are approved and ready to advance to Stage 6.
• Stage 6 – Stocking Check‑In
  • Verify the vehicle is cleared to enter the recon workflow.
  • Assign stock numbers in accordance with dealership procedures.
  • Confirm system accuracy and documentation completion.
  • Move vehicle to Stage 7 when complete.
• Stage 7 – Recover / Re‑Install
  • Ensure all previously removed items are properly re‑installed.
  • Install vehicle tracking device and confirm tracker registration.
  • Verify system functionality.
• Stage 8 – Intake Wash
  • Assign vehicles to the detail team for initial intake wash.
  • Ensure wash is completed promptly and meets dealership standards.
  • Inspect vehicle cleanliness and readiness for photography.
  • Escalate wash or detail issues to the Recon Manager immediately.
• Stage 9 – Intake Photos & Recon Recommendations
  • Take a full photo set of 35 photos when vehicle condition allows.
  • If full photography is not possible: capture a minimum of 14 required photos, ensuring all necessary angles.
  • Remaining photos will be completed at Stage 32.
  • Document recon recommendations clearly.
  • Visually capture and note areas of concern.
• Stage 32 – Full Photo Stage (Final Photos) – Complete full photo set only if Stage 9 was not fully completed. Review photo quality to ensure proper lighting, clear focus, correct framing and consistency. Skip Stage 32 if Stage 9 photos were fully completed and approved.
• Final QC (Quality Control) Review – Perform a comprehensive QC inspection prior to Sales Manager approval.
• Mechanical & Functional QC – Perform a test drive, verify no warning lights (Check Engine, TPMS, ABS, Airbag), confirm operation of power windows, sunroof, lighting, mirrors, wipers, and dashboard controls.
• Exterior & Cosmetic QC – Inspect for scratches, rim rash, window chips or cracks, scuffs on bumpers, trim, or grille areas; buff or correct removable scuffs. Report unresolved cosmetic issues immediately to the Recon Manager.
• Sales Manager Final Approval & Delivery Prep – After QC approval, complete final presentation steps: review QC results with the Sales Manager, record a full marketing video, apply required materials (Buyer’s Guide, Vehicle Information Templates, Jacob’s branded personal rear tag), and verify vehicle is properly staged for front‑line placement.
• Additional Responsibilities – QC Steps & Photo Quality Assurance: review all photo sets for compliance with company standards, confirm consistency across all interior and exterior images, and correct or retake photos as needed prior to release.

• Strong attention to detail.
• Ability to self‑manage workflow and time effectively.
• High familiarity with the Rapid Recon system.
• Clear and professional communication with Service Director, Recon Manager, and Sales Management.
• Ability to identify mechanical, cosmetic, and documentation issues.
• Comfortable working in a fast‑paced dealership environment.
• Valid driver’s license and insurable driving record required.