Retail Sales Lead; Shops at Wiregrass - Wesley Chapel, FL

Full-Time Sales Lead – The Shops at Wiregrass, Wesley Chapel, FL

Fabletics is looking for a self‑motivated, highly energetic individual to provide a best‑in‑class retail store customer experience and support in Sales & Operations. Using cutting‑edge technology, you will enable customers to shop seamlessly between our website and retail stores. Working alongside the Store Manager, store supervisors, and a team of associates, you'll help customers Live their Passion
. This position reports to the Store Manager.

• Embody our culture and values and provide insight to customers on how to live their passion.
• Actively engage customers by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive customer engagement inside and outside of the store through events, promotions, and community projects.
• Provide training and immediate feedback around our Customer Experience Playbook and other performance expectations.
• Work with the Store Manager to inspire associates to meet or exceed individual and team performance goals.
• Communicate inventory and training needs to the Store Manager to increase overall customer experience.
• Maintain store merchandising guidelines that make the store easy to shop and add value to the customer’s purchase journey.
• Actively participate to provide and nourish feedback to the Store Manager to continuously improve the business.
• Strive for excellence by meeting and exceeding store objectives related to performance, productivity, efficiency, and quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required; boxes can weigh 10–30 lbs.

• Minimum one year of work experience within a retail environment; prior retail management experience is a plus.
• Knowledge and familiarity of active lifestyle choices such as yoga, cycling/spin, Pilates, weight training, running, nutrition, and other healthy activities.
• Ability to socially interact with customers, employees, and business partners inside and outside the store.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast‑paced environment.
• Comfort dealing with ambiguity and ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and POS systems.
• Self‑motivated, a good communicator, with an innate ability to bring the best out in others.
• Ability to multi‑task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• Position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours; may occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Applicants must be 18 years of age or older.

Recruitment follows legitimate practices. Initial communication is primarily via official email addresses and Linked In; avoid deviations. Personal data will not be solicited during the application phase. Interviews are conducted via phone, in person, or approved platforms Teams or Zoom.

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all.

We continue to champion a workplace culture that prizes diversity and inclusivity.

We encourage you to apply regardless of meeting all qualifications and/or requirements.