Vitamin Associate

Description

ESSENTIAL FUNCTIONS:

The primary responsibilities and duties of the VA are, but not limited to:

• Must be punctual and work as scheduled and assist with all opening and closing procedures with fellow team members.
• Offer a high level of prompt and friendly service to each and every customer.
• Promote products and store events, keeping our customers informed of product promotions, relevant classes and educational opportunities at the store.
• Use product knowledge, product information and available resources to educate customers and assist them in making product selections that are right for them.
• Receive, and unload product orders when assigned by the DM.
• Create and maintain department displays showing accurately priced merchandise.
• Maintain vitamin department inventory at levels set by the Store Manager (“SM”) and the DM.
• Maintain vigilance for potential shoplifting.
• Seek out and assist customers to provide product information assistance when not busy with other customers.
• Ensure vitamin department remains properly faced and fronted throughout the day paying particular attention to code dates.
• Seek out opportunities for on-going supplement industry education both in-store and on your own.
• Any other duties as may be assigned by the DM, SM or manager in charge.

Minimum of a High School Diploma or General Educational Development (“GED”)

• Minimum one year experience within the vitamins and supplements industry.
• Operating a cash register and processing payments.

• Strong working knowledge of vitamins and supplements and their applicable use.
• Basic knowledge of POS systems.

• Exceptional interpersonal and customer service skills enabling effective interaction with customers, vendors and clients.
• Ability to perceive the needs of customers, vendors and others through conversational interaction.
• Demonstrate good judgment in resolving customer and vendor problems.
• Maintain cooperative working relationship with all employees.
• Eager to learn and willing to assist in other departments.
• Has a passion for healthy living.
• Ability to prioritize assigned tasks.
• Strong attention to detail.
• Ability to multitask.

• Standing for long periods
• Manual dexterity in operating cash register