Support Worker, Mental Health

Position: Support Worker

Location: Wesley Chapel, FL

Job : 8752 | # of Openings: 1

The Support Worker is responsible for the daily management of a therapeutic residential living environment at our Hope house in Pasco County, FL. The role promotes the learning of skills for emotional, mental, and physical health; provides a therapeutic, safe, and structured environment, as specified, in each youth’s Individual Treatment Plan.

• Provides supervision of youth in accordance with OHU and DCF policies.
• Maintains a therapeutic home; interactions with all clients reflect a strengths‑based, trauma‑informed approach.
• Teaches, models, and participates in individual and group instruction in daily living, recreational activities, social skills, emotional regulation skills, and independent living skills as prescribed by each youth’s Individual Treatment Plan and the OHU Residential Program Plan.
• Continually trains and maintains certification in the implementation of Therapeutic Crisis Intervention (TCI) or other approved behavior modification program.
• Follows OHU Residential Program Plan, including daily schedule, administration of expectations and associated consequences, and mental health treatment of youth in residential care.
• Demonstrates the highest investment in and commitment to quality improvement practices to continuously improve the delivery of services to our clients.
• Maintains a spirit of teamwork with other residential home staff; attends weekly team meetings and staffing calls as required.
• Attends meetings, training, seminars, and conferences as assigned by supervisory or administrative staff.
• Transports clients (youth) and their families to mandated court hearings, school appointments, doctor appointments or other case‑related appointments.
• Completes all documentation required for the position in a timely and accurate manner.
• Abides by client and program confidentiality to the highest standard.

• High School Diploma or GED.

• Minimum 21 years of age.
• Valid driver’s license with an acceptable driving record and coverage for auto insurance at OHU required levels.
• DCF background check and approval to transport youth.

1–2 years of experience working with children, adolescents, or young adults, preferably in:

• Residential treatment centers
• Foster care or child welfare programs
• Juvenile justice or diversion programs
• Mental health or behavioral health settings
• Group homes

Experience supporting youth with behavioral, emotional, or developmental challenges. Hands‑on experience with behavior management, crisis intervention, or de‑escalation techniques. Experience maintaining documentation, incident reports, and daily activity logs. Direct experience working in a structured, trauma‑informed environment.

• 10 holidays, up to 20 vacation days, 6 personal days, 5 sick days, and 1 mental health day.
• Allied Insurance (medical, dental, vision).
• 403b retirement plan with 2% contribution.
• Flexible Spending Accounts and Health Savings Account.
• Short‑term and long‑term disability options.
• Life Insurance and Pet Insurance.
• Tuition assistance up to $2,500 per year.
• Agency paid life insurance up to $50,000 based on salary.
• Voluntary supplemental life for employee, spouse, and child(ren).
• Voluntary legal plans.
• Agency paid long‑term disability after one year of employment.
• Career ladder, professional development, and promotion opportunities.
• Free LCSW and LCPC supervision hours available in some locations.

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug‑Free Workplace. OHU participates in E‑Verify. Upon accepting an offer of employment, you will be required to provide proof of COVID‑19 vaccination, subject to accommodation in compliance with applicable laws and regulations.

All applicants with a conditional offer of employment must submit to pre‑employment drug testing and receive a negative result. Final hiring decisions are contingent on a satisfactory background check.