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Customer Service & Billing Support Specialist

Job in West Allis, Milwaukee County, Wisconsin, USA
Listing for: City of West Allis
Full Time position
Listed on 2026-07-27
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below

City of West Allis is seeking an Administrative Support Assistant to provide frontline customer service for the West Allis Municipal Water Utility. You will handle general inquiries, basic billing questions, and route complex issues to the Accounting Specialist.

The role collaborates with field staff scheduling, work orders, permits, and timecard workflows, with a focus on accuracy and professional conduct in a high-volume environment.

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