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Employee-Owned Call Center Support Specialist

Job in West Allis, Milwaukee County, Wisconsin, USA
Listing for: Aurora Community Services
Full Time position
Listed on 2026-08-20
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Aurora Community Services in Wisconsin is seeking passionate call center professionals to join our employee-owned, mission-driven team. You’ll provide telephonic assistance across programs such as EAP, Crisis Line, Scheduling/On Call, Injury Hotline, and Mental Health Support, helping individuals access a wide range of services.

You will handle multi-line calls, document interactions, provide clear information, de-escalate when needed, and support training of new team members while upholding

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