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Escalation Care Specialist - Elevating Customer Experience
Job in
West Allis, Milwaukee County, Wisconsin, USA
Listed on 2026-09-08
Listing for:
Republic Services
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Republic Services is seeking a Customer Care Specialist to be a customer experience expert, resolving escalated requests with accuracy and care. You will work under supervision, leveraging deep knowledge of services and processes to meet customer needs.
The role requires use of Salesforce, RISE, and other company systems to document interactions, perform root-cause analysis, and collaborate with BU/CRC to implement effective solutions.
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