Special Assets Manager

Overview

Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in unparalleled customer service and the right banking solutions to help fulfill financial dreams and contribute to community growth.

The Special Assets Manager is responsible for managing and resolving criticized, classified, non-performing, and other higher-risk credit relationships. This role develops and implements workout, restructuring, collection, liquidation, and recovery strategies to minimize credit losses, maximize recoveries, protect collateral positions, and return viable relationships to performing status while ensuring compliance with bank policies, regulatory requirements, and applicable laws.

The Special Assets Manager oversees all collection activities for an approximately $1.1 billion loan portfolio and $220 million serviced loan portfolio, providing leadership and direction for the collection team and overall department performance. Working closely with Credit Administration, internal and external legal counsel, the court system, taxing authorities, federal agencies, and Bank Management, this role supports effective collection and recovery efforts while helping to ensure the sound management, accounting, profitability, and operational effectiveness of the Special Assets and collection functions.

This position is located on site at our Operations Center in West Allis, WI.

• Manage a portfolio of commercial problem loans, including criticized/classified credits, non-accrual loans, troubled debt restructurings, charge-offs, and foreclosed or repossessed collateral.
• Monitor loan delinquencies across commercial, retail, GSE, and MPF portfolios, developing and executing resolution strategies to minimize losses and maximize recoveries.
• Provide leadership, coaching, and oversight to Special Assets and Collection staff, supporting borrower outreach and repayment strategies to achieve timely resolutions.
• Identify signs of credit deterioration and collaborate with lenders, Credit Administration, Loan Operations, and senior management to develop appropriate action plans.
• Analyze borrower financial performance, collateral values, guarantor support, lien positions, repayment capacity, loan documentation, and industry trends to assess risk and potential loss exposure.
• Develop, document, and implement workout and recovery strategies, including restructures, modifications, repayment plans, collateral liquidation, note sales, settlements, litigation, foreclosure, bankruptcy actions, and charge-off recommendations.
• Negotiate with borrowers, guarantors, attorneys, trustees, receivers, consultants, and other stakeholders to achieve cost‑effective resolutions that protect the Bank's interests.
• Maintain comprehensive documentation of collection activities, borrower communications, risk assessments, action plans, approvals, and resolution status in accordance with Bank procedures.
• Coordinate with internal and external legal counsel on bankruptcy proceedings, foreclosure actions, collateral recovery, litigation, judgments, settlements, and other legal remedies.
• Oversee collateral protection and asset disposition activities, including insurance and tax monitoring, lien perfection, collateral inspections, appraisals, environmental matters, and the management and sale of OREO and repossessed assets.
• Prepare and present portfolio, risk, recovery, and loss reports to credit committees, executive…