Human Capital Coordinator

Lutheran Social Services (LSS) is a private, non-profit, human service agency providing a variety of services throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two state area serving more than 125,000 clients annually. We are looking for passionate, mission-driven individuals like you to help provide services including outpatient behavioral health management, international, domestic and special needs adoptions, older adult services, support services for children, youth and families, community corrections programs and support services for adults with disabilities and/or mental health concerns.

Motivated by the compassion of Christ, we help people improve the quality of their lives. Does this describe your personal mission statement? Are you motivated to serve by sharing your talents? If you would like to help us achieve our mission, please apply for the following opportunity.

Location: West Allis, WI (Hybrid role)
Job Type: Full-Time
Department: Human Capital (HR)

The Human Capital Coordinator provides advanced coordination and administrative support within the Human Capital (HR) department. This role manages complex processes including employee leaves of absence, disability programs, workers' compensation, OSHA compliance, and reasonable accommodations. The Coordinator works closely with employees, leaders, and external partners while ensuring accuracy, compliance, and exceptional customer service.

• Administer all workers' compensation processes.
• Gather injury/illness information and communicate with insurance carriers.
• Ensure compliance with laws and reporting requirements.
• Support return-to-work programs and participate in quarterly WC reviews.
• Provide suggestions for preventive measures after incident reviews.

• Administer all types of employee leaves and ensure compliance with state and federal regulations.
• Serve as main point of contact for employees requesting leave.
• Communicate leave status updates to managers and HC team.
• Coordinate with STD/LTD carriers and support employees with claim issues.

• Facilitate the interactive process in partnership with HC Generalists.
• Manage forms, documentation, and timely completion.

• Support workplace health and safety initiatives.
• Recommend improvements to reduce risks.
• Ensure appropriate safety training is completed.
• Assist with OSHA reporting and safety documentation.

• Serve as Power
  
  DMS master administrator for HC documents.
• Create and update documents, spreadsheets, presentations, and mail merges.
• Support training and meeting scheduling.
• Maintain organized shared drive folders and templates.
• Assist with department wide projects and administrative needs.

• Provide excellent service to all internal and external stakeholders.
• Support continuous improvement and departmental collaboration.

• Strong administrative experience required; HR experience preferred.
• High school diploma required;
  Associate degree preferred.
• Proficiency in Microsoft Office Suite; experience with HR systems preferred.
• Strong organizational skills with high attention to detail.
• Ability to prioritize in a fast‑paced environment.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality and work both independently and collaboratively.
• Strong critical thinking and problem‑solving abilities.
• Driver's License (required).

• Office environment with moderate noise levels.
• Frequent sitting, walking, standing, and computer use.
• Ability to lift up to 10 lbs occasionally.
• Occasional travel for meetings or events may be required.

Lutheran Social Services is an Equal Opportunity Employer (EOE).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.