Human Resources Coordinator

Location: Hybrid / Onsite in West Allis weekly - Employees must reside in Wisconsin for payroll purposes.

Organization: LSS (Lutheran Social Services)

Department: Human Capital

Reports to: Human Capital Manager

Lutheran Social Services (LSS) is seeking a highly organized, detail‑oriented Human Capital Coordinator to join our team. In this role, you will support critical Human Capital functions with a focus on leave administration, worker’s compensation, safety/OSHA processes, and department-wide coordination
. This position is ideal for someone who thrives in a fast‑paced environment, exercises sound judgment, and enjoys collaborating with employees, leaders, and external partners.

As a key member of our Human Capital team, you will help ensure LSS maintains compliant, consistent, and employee‑centered practices while delivering exceptional service to colleagues across the organization.

• Manage all aspects of leave of absence processes including FMLA, personal leaves, short‑term disability (STD), and long‑term disability (LTD).
• Serve as a primary point of contact for employees, managers, and insurance carriers.
• Communicate leave status updates and ensure compliance with state and federal regulations.
• Partner with HC Generalists on employee relations issues tied to the leave process.

• Administer all worker’s compensation processes including claim intake, reporting, and ongoing case coordination.
• Serve as liaison with WC carriers and brokers; participate in quarterly review meetings.
• Support return‑to‑work programs and provide recommendations following incident reviews.

• Facilitate documentation and communication throughout the interactive process
  .
• Work collaboratively with HC Generalists to manage accommodation requests.

• Support LSS in maintaining a safe and compliant work environment.
• Assist with OSHA reporting, safety training requirements, and safety program documentation.
• Help ensure emergency action plans, checklists, and safety materials are maintained and communicated.

• Serve as the Master Administrator of PowerDMS
  , including document updates and reporting.
• Prepare letters, mail merges, presentations, spreadsheets, and other HC documents.
• Support training logistics, meeting planning, shared-drive organization, and special projects as assigned.

• Provide excellent service to employees, leaders, and external partners.
• Support Human Capital initiatives, process improvements, and cross-team collaboration.
• Assist with departmental analysis, reporting, and administrative needs.

• High School Diploma or equivalent required;
  Associate’s Degree strongly preferred
• 2+ years of administrative or Human Capital (HR) experience
• Knowledge of FMLA, OSHA, ADA, and Wisconsin worker’s compensation preferred
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to manage confidential information with professionalism and discretion
• Strong communication, problem‑solving, and organizational skills
• Experience with HRIS systems preferred
• Ability to work with individuals at all levels of the organization
• Valid driver’s license and reliable transportation (MVR check required)

• Primarily office-based with the potential for remote work as approved
• Regular talking, hearing, sitting, walking; occasional lifting up to 10 lbs
• Travel up to 5% for meetings or training (some overnight travel possible)

At LSS, you will join an organization committed to servant leadership
, community impact, and supporting colleagues with compassion and integrity. We value inclusivity, collaboration, and continuous learning — and we’re dedicated to fostering a workplace where every employee is respected and empowered.

LSS is an Equal Opportunity Employer (EOE).