Food Court Lead

Location :
Name

West Allis

Full-Time

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Join Festival Foods as a Food Court Lead!
Reports To:
Food Court Manager

Love the fast pace of a restaurant, food service, or fast‑food environment? Ready to take the next step in your culinary career? As a Food Court Lead at Festival Foods, you'll play a key role in creating a welcoming, well‑run food court experience. From fresh‑brewed coffee to delicious pizza, Asian cuisine, and popcorn, you’ll help ensure our guests enjoy every bite.

If you’re passionate about teamwork, guest service, and food quality, this is the role for you!

As a Food Court Lead at Festival Foods, you will:

• Deliver Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Lead by Example: Work alongside food service associates to ensure smooth daily operations.
• Support Success: Assist the Food Court Manager with scheduling, inventory management, and achieving sales goals.
• Offer Assistance: Help guests find their favorite Caribou coffee, pizza, or popcorn, answer questions, and resolve concerns with a smile.
• Deliver Quality: Ensure high‑quality food, accurate pricing, and well‑stocked inventory.
• Encourage Teamwork: Train and mentor associates, reinforce company values, and keep energy high in a fast‑paced environment.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
• Support the Team: Other duties as assigned.

Physical Demands and Work Environment:

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Stand in place for a long period of time, bend, stoop, and kneel regularly.
• Full range of upper body motion.
• Lifting up to 50 pounds on a frequent basis.

To succeed in the Food Court Lead role, you should have:

• Experience in food service, fast food, restaurant, or as a line cook, chef, or server preferred.
• Strong leadership skills with the ability to coach and inspire a team.
• Excellent communication and problem‑solving abilities.
• Knowledge of safety procedures and kitchen equipment, including slicers, fryers, ovens, and mixers.
• Ability to work flexible shifts, including nights, weekends, and holidays.

At Festival Foods, we believe food should be fresh, service should be friendly, and teamwork should make the job fun. If you’re looking for a leadership role that combines guest service, food preparation, and team development, apply today!

• Associate Discount: Enjoy an industry‑leading 15% off your grocery purchases for you and your immediate household!
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part‑time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full‑time store associates receive time and a half on Sundays and select holidays.
• Two‑Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part‑time and full‑time associates are eligible for vision insurance and two dental coverage options that are designed to fit your…