Tissue Machine Service Manager

• Manages and develops tissue services for customers in North America
• Formulates a business plan for Tissue Services in North America and executes the main elements of the plan as approved by the Tissue Business Line Management
• Responsible for the Sales and Gross Profit of Tissue Services in North America
• Direct responsibility for own TM SER service functions and management oversight of shared activities in the region
• Responsible for sales and execution of TM SER service products delivered directly to the mills
• Provides sales support and oversees mill maintenance audits and studies and Tissue Service Agreements in the Region
• Provides sales support and execution for selected installation projects for TM SER delivered equipment and components in the region
• Identifies development opportunities and plans for TM SER to further consolidate and grow Tissue Services in North America
• Co-ordinates customer and business aspects of Tissue Services performed by other Valmet shared resources in North America
• Manages field erection supervision resources for TM SER projects in the Region
• Participates in setting annual targets for the Regional Sales Managers as well as bi-weekly participation in sales meetings
• Provides resources and planning for technical sales support for Tissue services in the region
• Provides direction and management oversight to the Service Sales team leader
• Assists the TM SER sales organization in North America to close orders for TM SER services and capital projects as may be requested
• Acts as the North American region representative on the Global Tissue Services management team
• Serves as a member of the TM SER North America Management Team

Requirements

• B.S. degree in related engineering or scientific discipline or equivalent technical work experience in the tissue industry
• Eight years experience in related technical field including sales experience involving direct customer contact
• Experience in the tissue or industry
• Exposure to foreign markets, customers and business practices
• Must have valid driver's license
• Ability to travel with little or no prior notification

Core Competencies

Demonstrates expertise in managing and developing tissue services, with a strong focus on sales and gross profit in North America. Proven ability to formulate and execute business plans, coordinate customer relations, and oversee technical sales support in the tissue industry.

Highest-signal resume keywords

• Tissue Services Management
• Sales Experience
• Business Planning
• Technical Sales Support
• Customer Relationship Management

ATS Optimization Keywords

Hard Skills

• B.S. Degree in Engineering
• Technical Work Experience
• Sales Strategy Development
• Market Analysis
• Project Management

Soft Skills

• Leadership
• Communication
• Team Coordination
• Problem Solving

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Tissue Industry
• Customer Contact
• Field Erection Supervision
• Maintenance Audits
• Installation Projects