Part-Time Community Service Officer

Position Overview

The West Allis Police Department seeks a Community Service Officer for a part‑time, unarmed, uniformed civilian position. This role provides basic law enforcement operational support while allowing candidates to gain hands‑on practical experience in law enforcement, including clerical duties, complaint desk monitoring, low‑priority complaint response, and assistance to sworn personnel at crash and crime scenes.

• Staff and monitor the front complaint desk
• Takes walk‑in complaints
• Receives, documents, resolves, and responds to low‑priority calls related to abandoned vehicle, animal, found property, and other non‑law‑enforcement complaints
• Performs routine vehicle patrols and reports observed offenses
• Assists sworn personnel with crash and crime scenes
• Utilizes portable and squad radios
• Provides traffic direction and control for accidents, disabled vehicles, and road hazards
• Enforces city ordinances and parking regulations and issues citations
• Provides security for events, including parades and National Night Out
• Assists with booking and monitoring cell block detainees
• Testifies in court
• Fingerprints citizens and applicants
• Operates office computer and applicable software systems to gather information, write incident reports, and document activities
• Assists maintenance and mechanics with supply runs
• Delivers and gathers supplies and equipment to and from surrounding agencies and companies
• Performs other duties as assigned

• High school diploma or equivalent
• Minimum 18 years of age; currently enrolled in or recently graduated (within 6 months) from a criminal justice, police science, or related program at an accredited college, technical college, or university
• Valid Wisconsin driver’s license with a clean driving record
• Keyboarding/type at 30 words per minute
• Competent in use of Windows and Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook & calendar)
• Flexible schedule, including nights and weekends (accommodations can be made for school)
• Pass comprehensive police background check, non‑medical suitability evaluation, medical exam, and drug screening

West Allis residents earn an additional 5% on top of the hourly pay range. Candidates must actively pursue a career as a sworn law enforcement officer; continued employment is contingent upon maintaining these requirements.