Customer Service Operations Specialist

Customer Service Operations Specialist Full-Time Onsite – West Babylon, NY Monday–Friday | 8:00 AM – 5:00 PM

As the Customer Service Operations Specialist, you will play a key role in supporting customer service operations, coordinating schedules, and ensuring seamless communication between customers, technicians, vendors, and internal team members. The ideal candidate is proactive, detail‑oriented, and capable of managing multiple priorities with professionalism and accuracy.

• Professionally answer incoming calls and provide exceptional customer support
• Maintain accurate records, data entry, and office documentation
• Communicate effectively with technicians and internal departments
• Support daily office operations and administrative workflows
• Assist in maintaining organized processes in a high‑volume environment

• Service Experience Preferred
• Strong communication and interpersonal skills
• Excellent multitasking and organizational abilities
• Comfortable working in a fast‑paced, service‑driven office
• Proficient computer and typing skills
• Previous administrative, receptionist, or office coordination experience preferred
• Ability to work independently while supporting a collaborative team environment
• Pay Range: $20-$25
• Medical insurance
• Paid Time Off + 11 Paid Holidays
• 401(k) with Company Match up to 4%

As set forth in Air Comfort Service Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.