Onsite Call Center CSR – Bilingual Pro
Job in
West Babylon, Suffolk County, New York, 11707, USA
Listed on 2026-07-17
Listing for:
Waste Management
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Waste Management in West Babylon, NY is seeking a Customer Service Representative to handle 60–80 daily inquiries across phone, email, live chat and self-service channels. You will resolve billing issues, service changes, cancellations, and missed-service inquiries, using multiple applications and knowledge bases to research and resolve customer questions.
The role emphasizes escalation management, de-escalation, and sales/retention responsibilities, with on-site training, flexible start times,
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