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Operations Leader
Job in
West Bend, Washington County, Wisconsin, 53096, USA
Listed on 2026-07-10
Listing for:
SupportFinity™
Full Time
position Listed on 2026-07-10
Job specializations:
-
Business
Operations Management
Job Description & How to Apply Below
Responsibilities
At Serigraph, we believe success comes from strong leadership, operational excellence, and a commitment to continuous improvement. The Operations Leader will focus on improving efficiency, advancing lean practices, and eliminating waste while delivering outstanding results in safety, quality, and customer satisfaction. In this role, you will oversee molding operations across multiple shifts, guide supervisors and leads, and foster a culture of accountability and growth.
- Lead production operations to achieve established safety, quality, productivity, and budget goals.
- Develop, implement, and oversee compliance with operating strategies to optimize performance.
- Ensure direct reports understand and drive safety, quality, delivery, and cost objectives while fostering teamwork and engagement.
- Manage performance of direct reports, including evaluations, training, development, disciplinary actions, and recommendations for promotions, transfers, terminations, and wage adjustments.
- Plan and monitor workflow to maximize resource utilization and ensure on-time delivery of customer requirements.
- Maintain compliance with quality systems, environmental practices, and documentation requirements.
- Identify and drive continuous improvement projects within the scope of responsibility.
- Minimize non‑productive time and actively control and reduce work‑in‑process (WIP).
- Maintain strong communication across all organizational levels through co‑worker and supervisor meetings.
- Participate in APQP, support new program launches, and provide technical input for change requests.
- Lead justification and evaluation of new equipment to support operational needs.
- Collaborate with other divisions to achieve company‑wide objectives.
- Perform duties of direct reports when necessary, including direct oversight of production areas or shifts.
- Coordinate Emergency Response Program and ensure preparedness.
- Support Serigraph's current quality business system and understand the use of SPECS, the Serigraph quality manual.
- Five to ten years of relevant industry experience.
- Progressive responsibility in production management.
- Understanding of departmental procedures and policies.
- Ability to use ERP system for required documentation.
- Knowledge of good departmental and company safety/housekeeping/PPE practices.
- Understand departmental procedures and policies.
- Associate or bachelor’s degree in an applicable field.
- Coursework or training in people management.
- Previously attended Lean Six Sigma Green or Black belt training.
- Competitive wages.
- Access to earned wages before the scheduled payday.
- Paid time off, 10 paid holidays, and a vacation buy/sell program.
- Free onsite healthcare and telemedicine including COVID testing.
- Full benefits package including health, dental, vision, disability, and life insurance.
- 401(k) eligibility on day one.
- Free onsite fitness facility and walking trails.
- Cross training, growth, and promotion from within.
* Serigraph is an Equal Opportunity Employer*
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