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Customer Service Rep Customer Success Mgr./ CSM Bilingual

Member Engagement Sales & Service Advisor

Job in West Bend, Washington County, Wisconsin, 53095, USA
Listing for: Delta Defense
Full Time position
Listed on 2026-07-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
  • Sales
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 50000 - 62000 USD Yearly USD 50000.00 62000.00 YEAR
Job Description & How to Apply Below
Delta Defense seeks a Member Engagement Sales & Service Advisor to support USCCA members in our high-energy Customer Service & Support team. In this hybrid role, you'll handle inbound and outbound calls, email, and chat to educate prospects and members on USCCA memberships, self-defense training, and insurance benefits. You'll provide exceptional service, resolve issues, and use consultative selling to drive membership growth and retention.

Ideal candidates bring strong communication, customer care, and sales skills, thrive in a metrics-driven environment, and align with our mission to serve responsible gun owners nationwide.
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