Member Service Representative

Start Your Career in Financial Services - No Experience Required!

Looking for a career and not just a job? Kohler Credit Union is hiring a Full-Time Teller/Member Service Representative at our West Bend Meijer Branch! With starting pay of $19.15-$21.40 per hour
, paid training, great benefits, and opportunities for career advancement, this is a great opportunity to build a long-term career in financial services even if you're just getting started.

At Kohler Credit Union, we're committed to helping our employees grow personally and professionally. From your first day, you'll receive ongoing support and opportunities to build a rewarding long-term career. In addition to a competitive starting wage of $19.15-$21.40 per hour, you'll enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) with employer contributions, paid time off and holidays, tuition reimbursement, life insurance, and voluntary benefits.

Most importantly, you'll join a supportive, team-oriented culture where your contributions are valued, your career development is encouraged, and your work makes a meaningful difference in the lives of our members and the communities we serve.

As a Teller/Member Service Representative, you'll be the friendly face our members count on every day. You'll help members with their financial needs by:

• Processing deposits, withdrawals, loan payments, and other transactions accurately
• Building relationships by providing exceptional member service
• Identifying member needs and recommending products and services that can help them achieve their financial goals
• Answering questions and resolving account inquiries
• Maintaining accurate cash handling and balancing your cash drawer
• Following security procedures and operational policies
• Working collaboratively with your team to create an outstanding member experience

We're looking for someone who is passionate about helping others and delivering exceptional customer service. The ideal candidate is friendly, dependable, and eager to learn, with strong communication skills and a keen attention to detail. You should be comfortable using computers and technology, able to perform basic math accurately, and confident handling financial transactions in a fast-paced environment. Most importantly, you enjoy building relationships, working as part of a team, and creating positive experiences for every member you serve.

• High school diploma or GED required
• Customer service, retail, hospitality, or cash handling experience is helpful but not required
• Banking experience is not required
  -we'll provide the training you need to succeed

• Monday-Friday: 10:00 AM - 6:00 PM
• Saturday: 10:00 AM - 3:00 PM

If you're ready to join a team that values people, supports your professional growth, and gives you the opportunity to make a difference every day, we'd love to hear from you.

Applicants must be legally authorized to work in the United States without current or future visa sponsorship.