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Service Advisor
Job in
West Bend, Washington County, Wisconsin, 53096, USA
Listed on 2026-07-30
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Responsibilities
- Greet customers, review inspection findings, help prioritize repairs, and answer questions
- Act as the bridge between the customer and the technician
- Translate complex information into simple, honest guidance
- Prioritize customers to ensure they feel informed, respected, and confident
- Communicate clearly with technicians and customers throughout the repair process
- Deliver excellent service in person and over the phone
- Work collaboratively within a team environment
- Maintain a clean, safe, and professional workspace
- Strong communication skills
- Ability to educate and guide customers on vehicle maintenance and repair decisions
- Experience in a customer-facing role
- Ability to adapt to change with a positive mindset
- Commitment to continuous learning and personal development
- communication skills
- customer service
- collaboration
- adaptability
- guidance
- prioritization
- problem-solving
- teamwork
- continuous learning
- personal development
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