Property Claims Director

• Oversee all aspects of the property claims organization
• Ensure timely, fair, and efficient resolution of claims
• Lead strategy and high-performing claims teams
• Manage complex claim resolution and customer service
• Drive process optimization, automation, compliance, and operational excellence
• Develop people and teams
• Use innovation and continuous improvement to elevate the claims experience for policyholders and agency partners

• 10+ years of property claims experience
• At least 5 years of successfully leading claims teams and managing complex, high-exposure claims
• Uses data and insights to drive business decisions
• Embraces technology and process improvement opportunities
• Builds strong relationships and inspires teams to perform at their best
• CPCU designation or related industry credentials preferred

Demonstrates extensive experience in property claims management, focusing on complex claim resolution, team leadership, and process optimization. Leverages data-driven insights and technology to enhance operational excellence and improve the claims experience for stakeholders.

• Property Claims Management
• Team Leadership
• Process Optimization
• Data-Driven Decision Making
• CPCU Designation

• Claims Resolution
• Operational Excellence
• Process Improvement
• Automation
• Compliance

• Relationship Building
• Team Inspiration
• Innovation

• CPCU Designation

• Property Claims
• High-Exposure Claims
• Claims Organization
• Customer Service