Retail Assistant Store Manager

Join our team and live the Ollie
-tude! (Ollie’s Core Values)

• BE A TEAM PLAYER – Associates are expected to be supportive and work together.
• BE CARING – Treat others with courtesy, dignity, and respect.
• BE VALUE OBSESSED – Live the “good stuff cheap” mindset.
• BE COMMITTED – Operate with grit, passion, tenacity, and action.
• BE GROWING – Continuously improve every day.
• BE REAL – Associates should be honest, transparent, genuine, trustworthy, and sincere.
• Medical, Dental, Vision, and RX coverage begins after 90 days of employment.
• 401K with generous company match and immediate vesting.
• 20% associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

The Assistant Team Leader provides leadership for the successful operation of the entire front‑end of store. Ollie’s ATL helps lead a retail sales team that’s passionate about selling merchandise and ensures a good customer experience. Responsibilities include Associate development, customer service, asset protection and store maintenance.

• Assist the Store Team Leader with managing payroll budgets, expenses, store banking, shrink reduction, and the timely completion of related reports to ensure financial and operational goals are met.
• Ensure that store standards, Redbook compliance, and company programs meet all operational expectations.
• Maintain the front‑end, entrance, and exterior of the building.
• Provide daily tasks to Associates and ensure their productivity.
• Organize and maintain the office areas.
• Support the Door to Floor process and merchandising initiatives.
• Complete the monthly Operational Risk Assessment (ORA) and alarm test; ensure corrective actions are completed.
• Lead monthly safety meetings with store Associates and assess all changes.
• Maintain customer service standards to meet company expectations.
• Execute price changes as required by the company.
• Coach, train, develop, evaluate, supervise, and schedule store Associates.
• Perform all Team Leader functions to open and close the store when needed.
• Lead donation programs and Ollie’s Army sign‑up and membership initiatives.
• Maintain proper hiring, recruiting, interviewing, selection, and onboarding of candidates.
• Complete any additional responsibilities and/or duties as assigned.

• High school diploma or equivalent required.
• Minimum of 1‑2 years retail supervisory experience in a mid‑size to large retail or service‑oriented business.
• Ability to work evenings, weekends, and holidays regularly.
• Fluent in reading, writing, and speaking English.
• Professional management in a work environment.
• Sound judgment and confidentiality.
• Accuracy and attention to detail.
• Organize and prioritize tasks within strict time frames and deadlines.
• Knowledge of industry terms and processes.
• Effective communication and delegation skills.
• Outstanding interpersonal and listening skills.
• Positive attitude and ability to interact well with customers and Associates.

• Lift and carry up to 50 pounds.
• Push and pull up to 35 pounds.
• Stand for extended periods.
• Bend and twist frequently.
• Grip, reach, and pinch with arms and hands frequently.
• Occasional squatting, kneeling, balancing, and climbing.
• See, hear, and speak regularly.
• Work in a constant state of alertness and safety.
• Operate a motor vehicle with a valid state‑issued license.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.

Management experience with these companies translates well to this opportunity:
Walmart, 5 Below, Burlington Stores, Big Lots, Dollar General, Rural King, Gabes, Dicks Sporting Goods, and Bed Bath & Beyond, just to name a few.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.