Service Coordinator

Location:Gordie Boucher Ford of West Bend
Type:Full-Time | Entry-Level |

Gordie Boucher Ford of West Bend is looking to hire a
Service Coordinator
to join our growing service team! This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about providing exceptional customer service.

As a
Service Coordinator
, you will be the first point of contact for our service customers. You’ll be responsible for:

Answering incoming calls and scheduling service appointments

Coordinating courtesy shuttle rides, drivers, and pick-up/delivery service

Managing and submitting fleet business repair orders

Making occasional outbound calls to schedule recall work and generate new business

This is an
entry-level
position—no dealership experience is required. We’re willing to
train the right candidate
!

To be successful in this role, you should be:

Customer service focused with excellent communication skills

Organized, reliable, and able to multitask effectively

Comfortable working in a fast-paced environment

Proficient with basic computer software (Windows Office); able to learn new programs/portals quickly

Requirements:

Must be at least 18 years old

Valid driver’s license with a clean driving record

Strong attendance and punctuality

Drug test required

Wisconsin’s Largest Dealership Group

Boucher has been consistently ranked among
Top 75 Dealership Groups
in the nation by Automotive News.

Award-Winning Workplace

Named one of the
Top 100 Workplaces
in the Milwaukee Journal Sentinel for 12consecutive years.

A+ rating
from the Better Business Bureau.

Family-Owned & Operated Since 1977

Proud of our family-first culture and strong community involvement.

• Paid vacation
• Health, dental, and vision insurance
• 401(k) with employer match
• And more!

Community Engagement
We actively support numerous charitable organizations including Muscular Dystrophy Association, JDRF, Fisher House, Disabled Veterans, and many others.