Dual Domestic​/Sexual Violence Advocate

The Domestic Violence/Sexual Violence Advocate provides direct advocacy, crisis support, safety planning, and case management services to survivors of domestic violence and sexual violence. This position works with both shelter and community-based clients, supports survivors through short-term goal planning and resource connection, responds to crisis line calls, completes required documentation, and participates in offsite advocacy responses such as SANE exams, Child Advocacy Center appointments, law enforcement advocacy, and other partner-based services.

The Advocate also assists with Safe at Home applications, Crime Victim Compensation, support group facilitation, and community collaboration. This role requires strong boundaries, timely documentation, flexibility, and the ability to support survivors through crisis while honoring client choice and confidentiality.

Standard shift coverage is as follows, however, these hours may fluctuate as needed:

Monday 8:00AM – 4:30PM

Tuesday 8:00AM – 4:30PM

Wednesday 8:00AM – 4:30PM

Thursday 12:00PM – 8:30PM

Friday 8:00AM – 4:30PM

• Provide one-on-one advocacy to adult survivors of domestic violence and sexual violence in shelter and community-based settings.
• Offer emotional support, crisis intervention, safety planning, education, resource connection, and short-term goal support.
• Help survivors understand the dynamics of abuse, power and control, trauma responses, healthy relationships, coping skills, and available options.
• Support survivors in identifying their own goals and creating realistic steps toward safety, stability, healing, and independence.
• Provide advocacy in person, by phone, and at offsite locations as appropriate.

• Meet regularly with shelter clients to provide case management, emotional support, and service planning.
• Assist shelter clients with identifying barriers related to housing, employment, transportation, benefits, childcare, legal needs, safety, and other stability needs.
• Help shelter clients complete Coordinated Entry and related housing processes.
• Collaborate with the Shelter Manager and shelter team regarding new arrivals, client progress, safety concerns, discharge planning, and ongoing needs.
• Assist with client intakes, exits, service plans, and follow-up needs in collaboration with the shelter team.

• Answer the 24/7 crisis line during scheduled work hours and provide immediate emotional support, safety planning, resource linkage, and appropriate documentation.
• Participate in rotating on-call coverage for sexual assault and violence-related response needs, which may include:
  • SANE exams at hospitals
  • Law enforcement advocacy
  • Child Advocacy Center forensic interview support
  • Other urgent advocacy needs as assigned

• Accompany and support survivors during offsite appointments or systems interactions when appropriate, including medical, legal, law enforcement, court-related, CAC, or community partner settings.
• Serve as backup support for legal advocacy-related needs, including charging conferences when assigned.
• Build and maintain professional relationships with community partners while advocating for survivor-centered responses.
• Participate in committees, work groups, or community meetings as assigned.
• Represent FRIENDS, Inc. professionally and in alignment with the agency’s mission and values.

• Co-facilitate the Adult Domestic Violence/Sexual Violence Support Group or other survivor support programming as assigned.
• Assist with planning, preparation, and facilitation of group topics related to domestic violence, sexual violence, coping skills, self-care, healthy relationships, and survivor empowerment.
• Contribute to planning and outreach for Domestic Violence Awareness Month (DVAM) and other awareness activities throughout the year.

• Complete accurate and timely documentation in Osnium and client files.
• Maintain service plans, case notes, releases of information, intake forms, hotline logs, and other required program paperwork.
• Track client services, outcomes, success stories, and…