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Service Facilitator - CCS

Job in West Bend, Washington County, Wisconsin, 53095, USA
Listing for: Wellpoint Care Network
Full Time position
Listed on 2026-07-01
Job specializations:
  • Social Work
    Mental Health, Family Advocacy & Support Services, Community Health, Crisis Counselor
  • Healthcare
    Mental Health, Family Advocacy & Support Services, Community Health, Crisis Counselor
Job Description & How to Apply Below

Service Facilitator
- Comprehensive Community Services

Our next Service Facilitator
- Comprehensive Community Services will be responsible for the coordination of services for youth in the Comprehensive Community services program of Washington County and to ensure the needs of youth and family are met by providers to facilitate greater overall mental health and well-being.

Qualifications:

  • Bachelor's degree in social work or related field required, master's degree in social work or related field preferred.
  • Licensure as a CSW, APSW, LPC-IT, LMFT-IT, LCSW, LPC, or LMFT preferred.
  • Minimum of two (2) years of post-bachelor's experience working with children, adolescents and families preferred.
  • Proficient in the usage of computer software; demonstrate an understanding of computer file systems and computer software packages, e.g., Microsoft Office, Excel, Outlook, Teams, ADP, etc.
  • Must be honest, dependable, and able to meet deadlines;
    Self-motivated and able to work independently.
  • Physical exam, drug screen, motor vehicle report, and background checks are required for this position.
  • A valid Wisconsin Driver's License or occupational driver's license, reliable transportation and insurance is required. Required reliable transportation to conduct on-site learning throughout the state.

Duties:

Direct Services/Assessment

• Performs clinical assessments, including intake interviews and screens for new referrals using trauma informed and recovery-oriented perspective.

• Develops, directs, and implements client treatment plans, interventions, skill training and crisis management.

• Links clients and families with community resources and support systems, including referral to other services and monitoring of involvement.

• Provides individual and family psychoeducation and skill building by maintaining face to face contact with youth and family in the community and home settings.

Family Engagement

• Sets appropriate expectations for family involvement upon admission.

• Supports families in crisis resolution and de-escalation through developing appropriate crisis plan.

Collaboration and Teaming

• Establishes and maintains working knowledge of the WCHSD programs, resources, and supports.

• Helps the individual and family negotiate access to services and resources in the community and minimize barriers.

• Facilitates bringing together service teams for regular and consistent collaboration to best meet the needs of the client and family.

Documentation and Information Sharing

• Completes all necessary paperwork timely and utilizes trauma informed, strength-based language.

• Maintains client files in accordance with program policies and participates in quarterly review of files.

• Monitors collection of outcome data to measure program performance. Obtains accurate and complete data.

• Supports program coordinator in compiling data for purposes of program development.

Professionalism

• Actively participates in clinical consultation individually and team driven.

• Displays organization and time management skills to meet all deadlines.

Agency Engagement

• The Agency is committed to the philosophy and practice of trauma informed care including the participation of all employees in an active understanding and promotion of the Agency's trauma informed care model, The Seven Essential Ingredients.

• Participates in assigned meetings, events and learning as required.

Other duties as assigned, including serving in a coverage role for other department members.

Position Details & Extras:

  • Full time.
  • Onsite / Hybrid work is available with reliable broadband connection.
  • Moderate exposure to noise.
  • Regular travel in personal vehicles is required with the ability to move intermittently throughout the workday.

Organizational Information:

At Wellpoint Care Network, we have seen exactly how trauma, poverty, systemic racism, social injustices, and other barriers create instability in all areas of life. The people in our care face education and health disparities, high unemployment rates and unaffordable housing. What's worse, many have lost connections to resources, family, friends, and other support systems. We have seen the toll it has on a person's physical, emotional,…

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