Vision Care Concierge — Patient-Focused Optical Service
Listed on 2026-10-07
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Henry Ford Health is seeking an Optical Service Representative to greet patients, manage appointments, and support the clinical team with exceptional service in a fast-paced retail optical environment. You will handle multi-line phone systems, process prescriptions, and coordinate with pharmacies to ensure timely delivery of eyewear and related services.
The role requires strong customer service experience, basic math, and the ability to operate within training programs provided by Henry Ford
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This posting is for the Vision Care Concierge — Patient-Focused Optical Service role at Henry Ford Health, based in West Bloomfield Charter Township, MI, United States.
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