Case Manager Assistant - Contingent - West Bloomfield

Case Management Assistant
- Contingent
- West Bloomfield

GENERAL

SUMMARY:

Assists the Case Managers with concrete patient-related tasks and various clinical interventions.

The Case Manager Assistant assists patients, families, and others requesting assistance from the Case Management & Social Work Services Department but who are not currently receiving services from another staff member. The Case Manager Assistant may also be asked to perform other office-related tasks, e.g., assisting with special medication fund programs, updating resources, issuing Medicare Important Message to patients, etc.

EDUCATION/EXPERIENCE

REQUIRED:

* High School diploma or G.E.D. equivalent

* Associates degree, preferred or equivalent healthcare experience

* Good verbal and written communication skills

* Ability to read, write and speak English

* Good critical thinking and problems solving skills necessary

* Good organizational skills

* Ability to multitask. Good interpersonal skills, including ability to develop and maintain trusting relationships

* Ability to conduct self in a professional manner

* Ability to be flexible

* Ability to complete all assigned tasks with little supervision

* Ability to move freely about the facility in order to visit patients

Additional Information

* Organization:
Henry Ford West Bloomfield Hospital

* Department: HFWB Case Management

* Shift: Day Job

* Union Code:
Not Applicable