Customer Experience Analytics Manager
Job in
West Carrollton, Montgomery County, Ohio, USA
Listed on 2026-08-28
Listing for:
Pratt Industries
Full Time
position Listed on 2026-08-28
Job specializations:
-
Management
Job Description & How to Apply Below
Pratt Industries is seeking a Services Manager in Ohio to lead data-driven analysis of customer service performance and develop actionable insights for stakeholders. The role focuses on analytics, reporting, and improving the customer experience across the supply chain.
The position manages Customer Support Analysts, coordinates with production and management, and drives inventory, scheduling, and quality metrics to enhance service levels at the plant.
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