Senior Account & Customer Success Lead
Job in
Olde West Chester, West Chester Township, Butler County, Ohio, USA
Listed on 2026-08-02
Listing for:
Barnes Group
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Management
Job Description & How to Apply Below
Barnes Group is seeking a dedicated customer service leader to manage post-deal communications and escalation handling at the site. You will coordinate backlog review, order entry, and customer scorecard management while supporting contract closeout and post-sales follow-up activities.
You will monitor customer satisfaction, lead site visits and audits, and ensure clear communication of contract terms to across functional areas.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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