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Veterinary ER Customer Experience Lead
Job in
Olde West Chester, West Chester Township, Butler County, Ohio, USA
Listed on 2026-08-22
Listing for:
VEG ER for Pets
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
VEG is seeking a Customer Experience Coordinator to define the customer journey from first touch to post-visit follow-up. You will work with pet families and hospital teams to create warm, efficient experiences, guiding inquiries and ensuring compassionate care.
In this role, you’ll manage communications across channels, handle payments, and support financial discussions, while staying organized in a fast-paced, noise-filled ER environment. Growth, mentorship, and a culture of saying yes await.
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