Education & Career Coach

Education & Career Coach

Monday-Friday 9am-2pm ($18-$20/hr)

Part Time (25hr/week)- Non Exempt

In office position with requirement to travel with Manager approval.

ICGC Social Services is seeking a passionate and talented Education & Career Coach to provide individualized coaching, mentoring, career guidance, and resource navigation to job seekers and young adults from low-income families throughout the Greater Cincinnati area.

The Education & Career Coach will deliver services through two program tracks—Success@Work and Success@School—designed to help participants overcome barriers, develop essential skills, secure sustainable employment and income, and achieve long-term financial stability and self-sufficiency.

Through Success@Work, the coach will support job seekers in strengthening their employability skills and pursuing meaningful career opportunities. Through Success@School, the coach will guide young adults in exploring and accessing college education, post-secondary vocational training, career certification, and apprenticeship programs that lead to gainful employment.

The ideal candidate will have a strong background in coaching, mentoring, workforce development, or career services and will be committed to empowering individuals to achieve their educational, professional, and financial goals.

• Conduct assessments to identify participant’s interests, skills, strengths as well as needs & barriers
• Help participants create life & career goals and make well-informed decisions through research
• Enroll & manage qualified candidates in appropriate program track (Success@work & Success@school)
• Help participants find employment and facilitate job readiness training (as needed)
• Help with job search, resume, application, interview, and onboarding
• Maintain post-placement support to ensure employment retention
• Facilitate financial assistance for short-term needs through Financial Assistance
• Provide financial coaching, and empower clients to budget, save, and build wealth
• Remove barriers to employment through supportive services such as transportation, housing, child care, etc.
• Provide guidance in choosing higher education/training programs, facilitate enrollment, and track academic progress over the course of the program through monthly check-ins
• Remove barriers to academic success through supportive services such as fulfilling training-related needs of uniforms, certification fees, textbooks, transportation, etc.
• Advocate for needed services & entitlements, and provide quality & cost-effective interventions
• Develop partnerships with local trade schools, apprenticeship programs, educational institutions, training hubs, industry experts/groups, local workforce development agencies, and employers
• Facilitate job development efforts at a program level by working collaboratively with local employers.
• Performs other duties and responsibilities as assigned.

• Document client info in Salesforce and handle sensitive information in a confidential manner
• Participate in events to maximize marketing, networking & outreach efforts as needed
• Work collaboratively with the team to achieve project goals and share updates
• Participate in staff meetings and maintain positive team relationships
• Adhere to professional standards as outlined by ICGC protocols, rules & regulations
• Perform a range of associated administrative functions, as needed
• Performs other duties and responsibilities as assigned.

• Bachelor’s Degree (Social Work, Counseling, or Business Management).
• Bilingual Preferred (Arabic, Fulani, French, etc)
• 2 years of experience in social services.
• Financial and/or Life Coaching Certification is a plus.

Critical thinking, problem-solving, organization, attention to detail,…